Job Summary :

We are seeking a commercially astute and technically exceptional Associate Director to shape and scale Firstsource's AI & Cloud product portfolio.

You will be the primary technical owner for one or more AI product lines, driving product strategy, architecture, and engineering execution from roadmap to production.

With 15+ years of experience, you bring deep Python and Generative AI expertise, proven cloud architecture skills, and the gravitas to influence at the C-suite level while staying hands-on with modern agentic development tooling.

Key Responsibilities :

1. Product Strategy & Architecture :

- Translate market and customer insight into structured, prioritized product roadmaps.

- Architect end-to-end product capabilities : from ideation and PoC through to scalable production systems.

- Drive cloud-native design on Azure, AWS, GCP or hybrid platforms.

- Define reference architectures embedding Generative AI, LLMs, and agentic workflows across the product suite.

2. Engineering Leadership & Delivery :

- Lead multi-disciplinary teams of 10 - 20 engineers, leads, and architects across geographies.

- Establish and enforce delivery governance : agile rituals, quality gates, and risk management.

- Champion CI/CD, DevSecOps, and MLOps practices across all product lines.

- Own product P&L, resourcing, and executive-level roadmap reporting.

- Drive adoption of AI coding agents (GitHub Copilot, Claude Code, Amazon Q) to accelerate delivery.

3. Generative AI & Intelligent Automation :

- Embed Generative AI capabilities (LLMs, RAG pipelines, multi-agent systems) into enterprise products.

- Design and deploy AI agent workflows using tools such as GitHub Copilot, Claude Code, and similar platforms.

- Evaluate and adopt emerging agentic frameworks (LangChain, Agent Core, CrewAI, etc.) to accelerate delivery.

- Champion responsible AI practices including governance, safety, and model observability.

4. People & Stakeholder Management :

- Build, mentor, and grow a high-performance team of engineers and technical managers.

- Manage a complex stakeholder matrix : internal leadership, Product Management, and go-to-market partners.

- Influence without authority across business units and geographies.

- Foster a culture of innovation, accountability, and continuous learning.

Qualifications & Experience :

- 15+ years in software / AI engineering; 6+ years at senior leadership or Associate Director level.

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Demonstrated track record of building and shipping end-to-end applications across the full SDLC.

- Full lifecycle ownership : ideation - architecture - engineering - production - optimisation.

- Proven cloud architecture and deployment across at least one hyperscaler.

- Demonstrable track record of taking AI products from concept to scaled, adopted production use.

- Strong commercial acumen : P&L ownership, product business-case development, and roadmap investment planning.