Summary:

We are seeking a talented and passionate Dialogflow CX Developer to join our innovative team. This role will be responsible for designing, developing, testing, and deploying solutions using Google's Dialogflow CX platform.

Responsibilities:

- Develop and implement complex conversational flows, including intents, entities, and fulfillment logic using cloud functions, webhooks, or other appropriate technologies.

- Write clean, well-documented, and testable code.

- Implement and maintain robust error handling and logging mechanisms.

- Monitor and analyze agent performance, identifying areas for improvement and optimization.

- Collaborate with product managers, designers, and other engineers to deliver high-quality solutions.

- Contribute to the development of best practices and coding standards for the team.

- Participate in code reviews and knowledge sharing activities.

- Troubleshoot and resolve issues related to Dialogflow CX agent performance.

- Work with the team to establish best practices for testing, deployment, and monitoring of chat platform applications.

Required Skills/Experience:

- Bachelor's degree in computer science, a related field, or equivalent experience.

- 6 - 9 years of overall software development experience.

- Proven experience (2+ years) in developing and deploying chat solutions using Dialogflow CX.

- Strong programming skills in languages such as JavaScript, TypeScript and Node.

- Experience with API integration (REST, SOAP).

- Experience with Google Cloud Platform.

- Familiarity with version control systems (e.g., Git).

- Excellent problem-solving and communication skills.

- Ability to work independently and as part of a team.

Preferred Skills/Experience:

- Google Cloud Certified Professional Cloud Architect or Google Cloud Certified Professional Cloud Developer certifications.

- Experience with Swift and/or Kotlin.

- Experience with Jest (for unit tests) and testing frameworks and methodologies.

- Experience with database technologies (e.g., SQL, NoSQL).

- Experience working in an Agile development environment.