Company Description :

NTT DATA a part of NTT Group IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Details :

Job title : DevOps Tools Support Engineer

Experience : 7 to 10 years

Work mode : Remote

Location : Pune (Preferred)

Notice Period : Immediate to 30 Days serving

Budget : 25-28 LPA

Preferred : General Bank domain experience

Must have : Experience in Administration of GitHub Enterprise Server (Handling server version upgrades + DR testing)

Experience with experience in any one or two of these tools (TeamCity, SonarQube, SonaType Nexus) be sufficient

Job Description :

Experienced DevOps Tools Support Engineer working in the banking domain, responsible for maintaining and supporting enterprise-grade on-premises DevOps tools and ensuring platform stability, security, and compliance.

Key Responsibilities :

1. DevOps Tool Administration & Support :

- Manage and support on-premises DevOps tools including GitHub Enterprise, TeamCity, SonarQube, Sonatype Nexus Repository, and IQ Server.

- Perform regular tool upgrades, patching, and system maintenance to ensure reliability and performance.

- Handle user queries, issue resolution, and operational support for development teams.

2. Security & Compliance :

- Conduct vulnerability management activities, including identifying, tracking, and remediating security risks across tools.

- Ensure timely updates of SSL certificates and software licenses to maintain uninterrupted services and compliance standards.

3. User Access Management :

- Administer user onboarding/offboarding, role assignments, and access controls across DevOps platforms.

- Provide limited user management support for JIRA Cloud, including account provisioning and access updates.

4. Automation & Reporting :

- Develop scripts using PowerShell to automate data extraction and generate insights from DevOps tools via APIs.

- Design and deliver interactive reports and dashboards using Power BI for operational and management visibility.

5. Collaboration & Continuous Improvement :

- Work closely with development, security, and infrastructure teams to ensure smooth operations and process improvements.

- Identify opportunities for automation, monitoring enhancements, and efficiency improvements within DevOps toolchain support.

Skills & Technologies :

- DevOps Tools : GitHub Enterprise, TeamCity, SonarQube, Nexus Repository, Sonatype IQ

- ITSM / ALM Tools : JIRA (Cloud)

- Scripting : PowerShell

- Reporting : Power BI

- Concepts : DevOps, Application Support, Vulnerability Management, Access Management, SSL & License Management