Deepwatch is seeking a highly motivated and experienced Senior Manager, Cybersecurity Operations to establish and lead our CyberOps pod in Bangalore, India. Reporting to the VP, Strategic Cybersecurity Operations, this leader will play a critical role in scaling Deepwatch's global CyberOps organization by building a high-performing team focused on delivering exceptional customer outcomes across Security Operations, Detection Engineering, Threat Intelligence, and future Threat Hunting and Incident Response capabilities.

This is a player-coach leadership role. While the primary responsibility is leading, developing, and growing the India CyberOps pod, the Senior Manager will also remain operationally engaged by managing a queue of customer alerts, investigations, tickets, and escalations as business needs require. The ideal candidate enjoys balancing people leadership with hands-on technical execution, leads by example, and establishes credibility by working alongside the team.

The Senior Manager will operate within a highly collaborative, matrixed environment, partnering closely with U.S.-based leaders across SOC Delivery, Detection Engineering, Adversary Tactics & Intelligence (ATI), Product, Engineering, Customer Success, and Engineering. This leader will help establish Bangalore as a strategic extension of Deepwatch's global CyberOps organization while maintaining operational consistency, customer focus, and service excellence.

Role & Responsibilities :

- Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent experience.

- 8+ years of cybersecurity experience within an MDR, MSSP, SOC, or Security Operations environment.

- 3+ years of experience leading technical cybersecurity teams in Security Operations, Detection Engineering, Threat Intelligence, Threat Hunting, or Incident Response.

- Demonstrated experience serving as both a people leader and an individual contributor in Security Operations.

- Strong hands-on experience with SOC operations, SIEM technologies, EDR platforms, incident response, threat investigations, and security operations.

- Comfortable managing operational work, including customer alerts, investigations, and ticket queues while leading a team.

- Ability to balance strategic leadership, coaching, and operational execution in a fast-paced, customer-focused environment.

- Experience operating successfully within a global, matrixed organization.

- Strong communication and stakeholder management skills, with a passion for mentoring and developing high-performing, global teams.

- Demonstrated customer-first mindset and commitment to operational excellence.

- Excellent written and verbal communication skills with the ability to collaborate effectively across global teams.

- Ability to work US hours occasionally.

Success Measures :

- Successful establishment and scaling of the Bangalore CyberOps pod with strong team engagement and as a high-performing extension of Deepwatch's global CyberOps organization.

- Balance player-coach responsibilities by leading people while remaining operationally engaged.

- Inspire excellence and drive development of the CyberOps team through coaching, mentorship, and career development.

- Attainment of all operational KPIs, SLAs, and customer satisfaction targets through continuous improvement.

- Build strong partnerships with U.S. and locally based leaders across SOC Delivery, Detection Engineering, ATI, Product, Engineering, and Customer Success.

- Improve analyst productivity, automation, operational efficiency, and service quality through continuous improvement initiatives.

- Contribute to the evolution of Deepwatch's global CyberOps strategy and long-term workforce expansion in India.