Looking for candidates on an urgent basis. NEED IMMEDIATE JOINERS & SHOULD BE OPEN TO WORK ON US SHIFTS - 6.30 PM ONWARDS.

About client - Our client is a Bengaluru-headquartered digital and management consulting firm (part of a global 5,000+ strong IT and digital engineering group). Known for its people-first culture and recognized among India's top consulting workplaces, the firm partners with leading global enterprises to drive end-to-end SaaS and technology transformations.

Role - Data Migration Technical Architect / Lead Engineer

Hire type - Full-time

Notice Period - Immediate

Location - Hybrid - US SHIFT/ BANGALORE PRFERRED

Mode - Hybrid - 3 days a week

Years of exp. - 6+ years

Mandatory Skillset - Data Migration, Data Integration, Zendesk API

About the Role

We are looking for an experienced Data Migration Technical Architect / Lead Engineer to design and deliver complex data migration, integration, and transformation solutions for enterprise customers.

This is a customer-facing role that combines technical architecture, hands-on engineering, data migration, platform integration, and solution delivery. The ideal candidate must have experience working with CRM, SaaS, customer-service, or enterprise service-management products, along with strong hands-on experience in data migration and platform integrations.

You will work closely with customers, Project Managers, Technical Architects, product teams, and engineering teams to understand requirements and securely migrate and integrate data across customer-service and engagement platforms.

Key Responsibilities

Lead technical discovery sessions to understand customer data migration, integration, and transformation requirements.
Assess source and target systems, data structures, volumes, dependencies, APIs, and data-quality challenges.
Design scalable migration architectures, data models, mapping strategies, and platform-integration approaches.
Develop and maintain ETL pipelines and reusable data-transformation and migration tools.
Transform datasets into formats compatible with the target CRM or SaaS platform.
Plan and execute data imports, exports, migrations, configuration replications, and platform integrations.
Design and implement integrations using REST APIs, web services, backend services, and relational databases.
Design and deploy cloud-based migration and integration solutions on AWS.
Implement containerized deployment strategies for migration tools and services.
Ensure data security, integrity, reconciliation, access control, and quality throughout the migration lifecycle.
Provide effort estimates, technical recommendations, migration plans, and integration delivery plans.
Troubleshoot complex migration, API, database, integration, and performance issues.
Manage multiple customer projects with competing priorities.
Mentor junior engineers and conduct architecture, design, and code reviews.
Continuously improve migration and integration frameworks, tools, standards, and technical documentation.

Mandatory Skills and Experience

6+ years of experience in data migration, data engineering, backend engineering, integration development, or solution architecture.
Mandatory experience working with CRM, SaaS, customer-service, or enterprise service-management products.
Mandatory hands-on experience in end-to-end data migration, including data assessment, mapping, transformation, import/export, validation, reconciliation, and troubleshooting.
Mandatory hands-on experience in platform integration, including REST APIs, web services, backend integrations, and third-party system integrations.
Strong hands-on experience with Python 3 and SQL.
Experience with PostgreSQL, MySQL, Amazon Aurora, or similar relational databases.
Strong understanding of relational databases, database design, data modelling, and ORMs.
Experience designing and implementing ETL or data pipelines involving large datasets.
Experience designing and deploying applications, migration tools, or integration solutions on AWS.
Good understanding of data security, data privacy, access controls, and secure data handling.
Experience with Linux-based development and deployment environments.
Ability to understand customer requirements and translate them into scalable technical solutions.
Strong written and verbal communication skills.
Experience handling multiple customer-facing projects concurrently.

Preferred Skills

Experience with Zendesk, Freshdesk, Zoho, Salesforce, ServiceNow, Dynamics 365, or similar CRM/SaaS platforms.
Experience with Zendesk APIs, imports, exports, integrations, or application frameworks.
Experience working in Professional Services or delivering external paid customer projects.
Experience with Docker or other containerization technologies.
Knowledge of automated testing and maintainable software-development practices.
Experience estimating migration and integration efforts and defining technical delivery plans.
Experience mentoring engineers or leading small technical teams.
Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline.