Role & responsibilities :

Technical Operations :

- Operate and maintain multi-tier PKIs (Corporate, specialized and Microsoft).

- Manage certificate lifecycle processes (issuance, renewal, CRL/OCSP, templates, enrolment methods).

- Properly manage keys according to regulations and industry standards.

- Support Certificate use cases in applications managed by other teams and business units.

- Coordinate with the InfoSec team to manage vulnerability remediation and ensure compliance with security standards.

Service Excellence & Governance :

- Ensure PKI services meet strict availability, reliability and security defined by SLA.

- Follow ITIL processes for incident, problem and change management.

- Participate in risk assessments, compliance checks, audits, pen-tests and overall governance activities.

- Produce and maintain operational procedures, documentation and audit evidences.

- Track and improve PKI related KPIs.

Customer Focus :

- Act as a point of contact for application issues.

- Provide support to application teams integrating certificate-based authentications.

- Provide guidance for cryptographic concepts for non-expert customers.

- Ensure secure certificate usage and best practices across the organization.

People & Team :

- Collaborate closely with IAM, Cybersecurity, Infrastructure and DevOps teams when needed.

- Participate in teams working mode events like daily meetings, sprint plannings and spring review.

- Contribute to documentation, knowledge sharing and operational excellence.

Qualifications & Experience :

- Bachelors / Masters degree in Computer Science, Information Technology, or related field.

- 6+ years of experience in PKI, cryptography or certificate lifecycle management.

- Hands-on experience with Microsoft ADCS or non-Microsoft PKI.

- Strong knowledge of Crypto Key Management.

- Knowledge using tools like Powershell or Python, YAML, Git and CI/CD.

- Good understanding of Windows Server, Linux, networking and TLS protocol.