Assistant Manager - SailPoint IQ/IdentityNow

Description : Assistant Manager SailPoint IIQ / IdentityNow

Experience : 8 to 12 Years

About the Role :

We are looking for an experienced Assistant Manager SailPoint IIQ / IdentityNow with strong hands-on expertise in Identity & Access Management (IAM), SailPoint implementation, access governance, and identity lifecycle management.

The ideal candidate should possess strong technical capabilities in SailPoint IdentityIQ (IIQ), SailPoint IdentityNow, provisioning workflows, RBAC, and IAM operations within enterprise environments.

This role is primarily execution-focused, requiring strong implementation, integration, troubleshooting, and operational support capabilities across enterprise IAM ecosystems.

Key Responsibilities :

SailPoint Implementation & Support :

- Configure, implement, and support :

a. SailPoint IdentityIQ (IIQ)

b. SailPoint IdentityNow

- Develop and maintain :

a. Provisioning workflows

b. Access request processes

c. Certification campaigns

d. Joiner-Mover-Leaver (JML) processes

- Support day-to-day IAM operations and user access management activities.

IAM Governance & Operations :

- Manage :

a. Role-based access control (RBAC)

b. User provisioning & de-provisioning

c. Access certifications

d. Access reviews

- Support Segregation of Duties (SoD) and compliance initiatives.

- Ensure timely resolution of IAM incidents and access-related issues.

Integration & Technical Support

- Support integrations with :

a. Active Directory

b. LDAP

c. HR systems

d. Enterprise applications

e. Cloud applications

- Troubleshoot SailPoint platform and connector issues.

- Collaborate with infrastructure and security teams on IAM support activities.

Documentation & Compliance :

- Maintain technical documentation, workflows, and operational procedures.

- Support audit, compliance, and governance activities.

- Ensure adherence to security and access management standards.

Required Skills & Qualifications :

- 8 to 12 years of experience in :

a. SailPoint IIQ

b. SailPoint IdentityNow

c. IAM Operations

d. Identity Governance

Strong hands-on expertise in :

a. Provisioning workflows

b. Access certifications

c. RBAC

d. IAM integrations

- Good understanding of :

a. IAM governance

b. Security controls

c. Compliance frameworks

- Strong troubleshooting and analytical skills.

Key Result Areas (KRAs) :

- Successful delivery of SailPoint implementation and support activities.

- Timely resolution of IAM incidents and access issues.

- High-quality access governance and compliance execution.

- Improved IAM operational stability and process efficiency.

- Successful onboarding and integration of enterprise applications.