Role Overview :

We are looking for an experienced MuleSoft DevOps Lead to manage, operate, and support MuleSoft Anypoint Platform infrastructure across CloudHub, Runtime Fabric (RTF), and hybrid/on-premises environments. The role involves managing MuleSoft deployments on Red Hat OpenShift, automating CI/CD pipelines, implementing security configurations, monitoring platform performance, and providing production support.

Responsibilities :

- Operate, manage, and support MuleSoft runtimes across CloudHub, Runtime Fabric (RTF), and hybrid/on-premises environments.

- Deploy, configure, and troubleshoot MuleSoft Runtime Fabric on Red Hat OpenShift.

- Manage OpenShift components, including pods, operators, builds, and routes.

- Build and maintain GitLab CI/CD pipelines for MuleSoft applications and infrastructure.

- Automate deployments, environment configurations, and release promotions using GitLab and Ansible.

- Implement and support TLS and mutual TLS (mTLS) configurations for MuleSoft APIs and integrations.

- Monitor platform performance, JVM metrics, and application health using Dynatrace.

- Manage centralised logging, monitoring, and alerting through Splunk.

- Troubleshoot connectivity, DNS, certificate, proxy, firewall, and networking issues.

- Support DMZ-hosted MuleSoft runtimes and ensure secure inbound and outbound traffic.

- Provide production support, incident triage, outage recovery, and on-call assistance.

- Conduct root cause analysis (RCA), document findings, and implement preventive measures.

- Collaborate with security and infrastructure teams to ensure compliance, availability, and platform resilience.

Requirements :

- 5+ years of experience in MuleSoft Anypoint Platform infrastructure, DevOps, or platform operations.

- Strong hands-on experience supporting MuleSoft CloudHub, Runtime Fabric, and hybrid/on-premises environments.

- Experience deploying and managing MuleSoft Runtime Fabric on Red Hat OpenShift.

- Strong understanding of Kubernetes and OpenShift architecture, including pods, operators, builds, and routes.

- Hands-on experience building and managing CI/CD pipelines using GitLab.

- Experience with Ansible and infrastructure automation; knowledge of Terraform is preferred.

- Experience with Dynatrace for platform monitoring and Splunk for centralised logging and alerting.

- Strong understanding of networking concepts, including DNS, TLS/mTLS, proxies, firewalls, and certificates.

- Good Linux system administration and troubleshooting skills.

- Experience in production support, incident management, on-call rotations, and root cause analysis.

- Banking or financial services domain experience is preferred.