Role As a Lead Network Engineer, this position is responsible for providing third-level operations support for the Global Cisco ACI/DCLAN Operations Team.
- The work would primarily involve working with the Cisco ACI solution we have deployed in Allianz, globally.
- The candidate should have excellent experience in Cisco ACI and Routing / Switching and an overview of Firewall and Cloud technologies in order to be able to understand the overall traffic flow and support the DCLAN environment in the most optimal way.
- The candidate should have around 10-13 years of relevant Infrastructure experience with excellent hands on experience on Cisco ACI / Routing Technologies.
- The other Technologies involved in this role are as mentioned below.
- Secondary Skills (Secondary Skills Good To Have).
- Basic knowledge on Firewalls.
- Basic knowledge on AWS / Azure Cloud Technologies.
- Basic knowledge on Virtualisation (VMWare / Nutanix).
Responsibilities :
- Support and manage Allianz's global Cisco ACI/DCLAN solution.
- The candidate will be part of the Allianz DCLAN Operations team.
- Provide L3 level Escalation Operational support for the Cisco ACI / DCLAN solution.
- Interact with Customers for understanding and supporting their requirements with Cisco ACI / DCLAN deployment.
- Owning and supporting CISCO ACI migrations.
- Incident/Change and Problem Management support for the Global CISCO ACI / DCLAN solution.
- Working closely with Vendors (e.g Cisco) for escalated issues until resolution.
- Collaborating with Architecture, Engineering and various internal and external delivery and support teams for ensuring Optimal support for the Allianz CISCO ACI / DCLAN solution.
- Proactively managing client engagement, technology lifecycle development, and planning and coordinating with various internal and external stakeholders.
- Analysing, evaluating, and communicating network capacity and performance data with the objective of driving improvements to customer networks.
- Creating presentations and demonstrations related to technology, process, or client solutions as necessary.
- Support the Information Security Officer and the Audit Units for periodic Audits / PT on the CISCO ACI / DCLAN solution.
- Documentation of infrastructure design, procedures and processes as part of Operational support activities.
- Mentoring and provide Technical guidance for the L2 and L1 CISCO ACI / DCLAN Operations teams, as needed.
Qualification, Experience And Skills :
- The candidate should have around 10-13 years of relevant Infrastructure experience with excellent hands on experience on CISCO ACI / Routing and Switching Technologies.
- B Tech Computer Engineering/E&C/MCA/BSc/MSc Computer Science /IT Infrastructure certifications.