Job Description : We're Hiring | AI Developer | Bengaluru-Permanent (SONY India)

Company : SONY India

Location : Bengaluru

Employment Type : Permanent (SONY India)

Experience : 4 - 12 Years

Job Overview:

We are seeking an experienced AI Developer to design, develop, configure, and optimize enterprise-grade AI-powered agents using Moveworks Agent Studio. The ideal candidate will have strong expertise in Agentic AI, MCP frameworks, chatbot development, enterprise integrations, and Python, with a passion for building scalable and intelligent automation solutions.

Key Responsibilities:

- Design, develop, and deploy enterprise-grade AI agents using Moveworks Agent Studio.

- Configure and manage the Moveworks platform, including setup, ingestion, plugins, and integrations.

- Build intelligent chatbot solutions using Agentic AI, MCP, and A2A architectures.

- Develop AI agent logic and custom integrations using Python.

- Design effective prompts and conversational workflows for AI agents.

- Integrate enterprise applications using REST APIs, OAuth, and SAML.

- Work with SQL and NoSQL databases for AI-driven applications.

- Ensure AI solutions are scalable, reliable, secure, and production-ready.

- Implement best practices for conversational AI, prompt engineering, and system integration.

- Identify opportunities to improve enterprise automation using AI technologies.

- Collaborate with cross-functional teams to deliver high-quality AI solutions.

Required Skills & Experience:

- 48 years of experience in AI Development.

- Strong proficiency in Python.

- Hands-on experience with Agentic AI and MCP (Model Context Protocol).

- Experience building enterprise chatbot solutions.

- Strong knowledge of A2A communication and AI agent architectures.

- Experience integrating enterprise applications using REST APIs, OAuth, and SAML.

- Strong understanding of prompt engineering and AI execution flows.

- Experience with SQL and NoSQL databases.

- Excellent analytical, problem-solving, and communication skills.

Nice-to-Have Skills:

- Experience with ServiceNow and Now Assist.

- Knowledge of ITSM Automation.

- ServiceNow development experience (Glide Scripting, Glide APIs, Business Rules, Script Includes).

- Experience with Flow Designer and workflow orchestration.

- Experience supporting and maintaining production-grade AI or chatbot platforms.

- Exposure to enterprise AI governance and scalable AI deployments.

Interview Process:

- Round 1: Technical Interview

- Round 2: Technical/Managerial Discussion