Job Title: Agentic AI Developer (Microsoft Copilot Studio)

Experience: 3-6 Years

Location: Bangalore / Hyderabad (Hybrid - 2 Days Work from Office)

Job Overview

We are looking for an experienced Agentic AI Developer to design, develop, and deploy enterprise-grade AI agents using Microsoft Copilot Studio, Microsoft Power Platform, Azure OpenAI, and enterprise application integrations. The ideal candidate will have hands-on experience building conversational AI solutions, implementing Retrieval-Augmented Generation (RAG) patterns, and integrating AI agents with enterprise systems.

Key Responsibilities :

- Design, develop, test, and deploy AI agents using Microsoft Copilot Studio.

- Configure and manage topics, actions, knowledge sources, and generative AI capabilities.

- Build and optimize multi-turn conversational experiences for enterprise use cases.

- Integrate AI agents with enterprise platforms including Salesforce, Dynamics 365 Finance & Operations, ServiceNow, SharePoint, and Dataverse.

- Develop API-based and Model Context Protocol (MCP)-based integrations.

- Create and maintain Power Automate workflows to support business processes and agent orchestration.

- Implement Human-in-the-Loop (HITL) approval workflows and governance controls.

- Configure and manage Dataverse environments, tables, and security models.

- Design and implement Retrieval-Augmented Generation (RAG) architectures and grounding strategies.

- Develop prompt templates and conversational design patterns to improve AI response quality.

- Execute testing strategies, including golden test corpus validation and performance evaluation.

- Support User Acceptance Testing (UAT), production deployment, and post-production monitoring.

- Analyze agent performance, troubleshoot issues, and implement continuous improvements.

- Collaborate with business stakeholders, solution architects, and development teams to deliver scalable AI solutions.

Required Skills & Experience :

- 3-6 years of software development, automation, or AI solution development experience.

- Hands-on experience with Microsoft Copilot Studio and Microsoft Power Platform.

- Experience integrating AI solutions with Salesforce, Dynamics 365, ServiceNow, Dataverse and SharePoint.

- Experience working with Azure OpenAI Services and Generative AI solutions.

- Strong understanding of conversational AI, prompt engineering, and agent orchestration.

- Experience implementing RAG architectures and enterprise knowledge integrations.

- Knowledge of REST APIs, web services, and enterprise system integrations.

- Experience with Dataverse configuration and Power Automate development.

- Familiarity with MCP (Model Context Protocol) integrations.

- Understanding of Human-in-the-Loop (HITL) workflows and AI governance practices.

- Strong problem-solving, debugging, and communication skills.

Preferred Qualifications :

- Knowledge of Azure services and cloud-native architectures.

- Experience in enterprise AI deployments and production support.

- Microsoft certifications related to Copilot Studio, Power Platform, Azure AI, or Dynamics 365 are a plus.