Contactx Resource Management Reviews by Employees

Key Account Manager

Senior Consultant

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Key Accounts Leader

Description : Role Title : Automation Expert (GCB 5) Function : Finance System Operations Role Description : - Hands-on engineer delivering Finance EUC automations on IT-governed platforms. - Understands demand for automation, detailed requirements, and undertakes build & test, - production deployment activities and RTB change implementation, following defined standards - and platform guardrails. Contributes to opportunity scoping by providing technical input on - feasibility and effort. Produces code, documentation and test evidence aligned to agreed - closure criteria, and supports controlled deployment and post-release fixes. Works closely with - the POD Lead, Finance Domain BA and platform support to ensure solutions are reliable and - supportable. Skills / Knowledge / Experience : - Strong understanding of Python programming with Excel dependent and Pandas library, - and capable of debugging Python code - Strong data preparation, visualization, and analytics capability - Design and deliver AI-assisted remediation capabilities - Strong understanding of EUCs (End User Computing) and their remediation through AI - Experience with Gen-AI tools and prompt engineering - Skilled in IT-managed automation platforms e.g., Alteryx - Knowledge of Finance data systems

Mumbai

Gurgaon/Gurugram

Bangalore

Hyderabad

Automation Expert - Python 

Role Overview : As a Cloud Infra Architect, Must Have Python Exposure you will be at the forefront of designing, implementing, and managing our cloud infrastructure solutions. You'll collaborate closely with development teams, DevOps engineers, and business stakeholders to ensure our cloud environment is scalable, secure, and cost-effective. Your expertise will directly impact the performance, reliability, and innovation of our products and services, ultimately enhancing the experience for our users and driving business growth. Key Responsibilities : - Design and implement robust, scalable, and secure cloud infrastructure solutions on AWS, Azure, and Google Cloud Platform, ensuring alignment with business requirements and industry best practices. - Lead the migration of on-premises infrastructure and applications to the cloud, minimizing disruption and maximizing efficiency for the organization. - Develop and maintain comprehensive documentation of cloud infrastructure architecture, configurations, and processes, enabling knowledge sharing and efficient troubleshooting for the team. - Collaborate with DevOps teams to automate infrastructure provisioning, deployment, and monitoring, accelerating release cycles and improving operational efficiency for the company. - Optimize cloud resource utilization and cost management, identifying opportunities for savings and ensuring budget adherence for the stakeholders. - Define and enforce cloud security policies and procedures, protecting sensitive data and ensuring compliance with regulatory requirements for the organization. - Evaluate and recommend new cloud technologies and services, driving innovation and improving the overall cloud infrastructure capabilities for the business. Required Skillset : - Demonstrated ability to design and implement complex cloud infrastructure solutions on AWS, Azure, and Google Cloud Platform, with a deep understanding of cloud architecture patterns and best practices. - Proven expertise in infrastructure-as-code (IaC) using tools like Terraform or CloudFormation, enabling automated provisioning and management of cloud resources. - Strong proficiency in scripting languages such as Python for automation and orchestration of cloud infrastructure tasks. - Excellent understanding of DevOps principles and practices, including CI/CD pipelines, containerization (Docker, Kubernetes), and monitoring tools. - Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and present technical concepts to both technical and non-technical audiences. - Bachelor's degree in Computer Science, Engineering, or a related field. - Adaptable to a fast-paced environment and comfortable working in a hybrid work model based in Bangalore. - Must Haves- AZURE and python Exposure - Only BE/B.tech

Cloud Infrastructure Architect 

Role : ServiceNow SAMPro Specialist Role Overview : As a ServiceNow SAMPro Specialist, you will be instrumental in managing and optimizing our clients' software assets using the ServiceNow platform. Your day-to-day activities will involve implementing, configuring, and maintaining the ServiceNow SAMPro module, ensuring accurate software inventory, license compliance, and cost optimization. You will collaborate closely with IT teams, procurement, and business stakeholders to gather requirements, develop solutions, and provide ongoing support. Your expertise will directly impact our clients' ability to effectively manage their software investments, reduce risks associated with non-compliance, and achieve significant cost savings. Key Responsibilities : - Implement and configure the ServiceNow SAMPro module to meet client-specific requirements, ensuring accurate software discovery, normalization, and reconciliation. - Develop and maintain software license models within ServiceNow SAMPro, enabling effective license management and compliance reporting for various software vendors. - Conduct regular audits of software usage and license consumption, identifying potential compliance gaps and recommending remediation strategies to minimize risks for the client. - Collaborate with IT teams and procurement to gather software asset data, validate license entitlements, and ensure data accuracy within the ServiceNow platform. - Provide ongoing support and training to users on the ServiceNow SAMPro module, empowering them to effectively manage software assets and generate insightful reports. - Develop and maintain custom reports and dashboards within ServiceNow SAMPro, providing stakeholders with real-time visibility into software asset utilization, license compliance, and cost optimization opportunities. - Participate in software contract negotiations and renewals, providing data-driven insights on software usage and license requirements to optimize spending for the client. - Stay up-to-date with the latest ServiceNow SAMPro features and best practices, continuously improving the platform's capabilities and maximizing its value for the organization. Required Skillset : - Demonstrated ability to implement and configure the ServiceNow SAMPro module, including software discovery, normalization, and reconciliation processes. - Proven expertise in software license management principles and methodologies, including license modeling, compliance reporting, and cost optimization strategies. - Strong analytical and problem-solving skills, with the ability to identify and resolve complex software asset management issues. - Excellent communication and interpersonal skills, with the ability to effectively collaborate with IT teams, procurement, and business stakeholders. - Bachelor's degree in Computer Science, Information Technology, or a related field. - Ability to work effectively in a hybrid work environment, collaborating with team members both in-office and remotely. - 3 - 9 years of experience in ServiceNow SAMPro.

ServiceNow SAMPro Specialist - E2E Implementation 

Job Description: - 5 to 8 years experience As a SAM Tech SME, you will work on Servicenow SAM Pro primarily, following are the roles and responsibilities to manage : - Lead the end-to-end implementation and customization of ServiceNow SAM Pro, ensuring alignment with business objectives and requirements. - Spearhead the configuration of ServiceNow Discovery for various publishers, including Oracle GLAS Discovery, VMware, and other infrastructure components critical for SAM. - Setup integrations for SCCM, Jamf, ILMT, and SAP to facilitate comprehensive SAM data collection. - Configure SaaS integrations for major publishers like Microsoft 365, Adobe, Salesforce, and others, enhancing software asset visibility and control. - Set up cloud cost management for platforms like Azure and Google, optimizing cloud spend and resource allocation. - Perform basic ServiceNow administrative tasks, including plugin enablement, update set management, and service catalog configurations. - Apply foundational knowledge of CMDB and CSDM to ensure effective configuration management.

Servicenow SAM Pro Subject Matter Expert 

Description : Your key responsibilities will include : - Design, implement, and manage cloud infrastructure (Azure) - including compute, networking, storage, and IAM/security. - Design, implement and manage serverless application deployment using Cloud - Run / Azure Container Service, Load Balancer, DNS, Cloud Function / Azure Function. - Deploy and manage data services such as BigQuery, Cloud SQL, Cloud - Spanner, Synapse, Data Factory, Dataflow, Dataproc, Pub/Sub, and Data Lake solutions. - Build and maintain Infrastructure as Code (IaC) using Terraform for provisioning and automation. - Implement and optimize DevOps practices including CI/CD pipelines, GitOps, containerization (Docker, Kubernetes, GKE/AKS), and monitoring tools. - Develop automation scripts and serverless functions in Cloud Function / Azure Function using Python. - Collaborate with teams to deliver secure, scalable, and cost-optimized cloud solutions. - Explore and support use cases for Generative AI (GenAI), AI/ML services, and Vertex AI / Azure OpenAI. Mandatory Skills : - 5.5 to 7 years of experience in cloud consulting, cloud engineering, or DevOps engineering. - Strong expertise in MS Azure or Google Cloud Platform (GCP). - Hands-on experience in infrastructure services (VMs, networking, load balancers, firewalls, storage, IAM). - Experience with data services (databases, warehouses, data pipelines, ETL tools). - Terraform proficiency for IaC. - Python scripting for automation and data workflows. - Strong knowledge of CI/CD, DevOps pipelines, GitHub Actions, GitLab - CI or Azure DevOps.

Delhi NCR

Pune

DevOps Engineer - Azure Platform 

Experience : 3+ years with at-least 2-3 years in client facing advisory consulting role and managing a medium sized team Preferred Certifications : CEH, ECSA, OSCP, CISSP, CCSK, OCSE, CCSP, AWS Security Desired skill set : 1. Strong understanding of IT security standards and frameworks (OWASP, NIST, CIS) 2. Strong understanding of security risks in networks and application platforms 3. Strong understanding of network security, infrastructure security and application security 4. Strong understanding of OSI, TCP/IP model and network basics 5. Demonstrate technical penetration testing skills on IT infrastructure, web applications, mobile platforms and Red teaming 6. Strong technical skills: Information security, network security, Windows security, UNIX/Linux security, web and mobile application security, Cloud platforms 7. Broad knowledge of security technologies for applications, databases, networks, servers, and desktops 8. Solid technical skills in both information security architecture and penetration testing and ability to assess testing tools and deploy the right ones. 9. Scripting and programming experience is beneficial 10. Ability to perform manual penetration testing 11. Experience in Application Security Testing (Web, Mobile & ERP [SAP]), or related functions Vulnerability Assessment, Penetration testing 12. Perform penetration testing of various thick client software, web applications, and communications infrastructure to assist in hardening the cybersecurity posture against malicious actors 13. Conduct security research on the latest emerging advanced persistent threats (APTs), malware, and other security developments to assist in enterprise security efforts. Apply this security research into assessments. 14. Perform technical writing to communicate the preparation, testing, and recommendation phases for various security tests. Work with stakeholders to remediate system vulnerabilities. 15. Train team members and colleagues on the latest cybersecurity tactics, techniques, and procedures (TTPs) to grow the skill of the firm 16. Understanding of various security technologies including end point security, perimeter security, advanced threat protection, malware defense and security management 17. Expertise in the phases of penetration testing. Familiarity with Kali Linux distribution and the associated penetration testing tools suite. Experience in penetration testing simulations like Hack the Box or Capture the Flag exercises considered a plus. 18. Good Understanding of OWASP top 10 and mitigation techniques 19. Experience in performing web application security assessments using hands on techniques for identifying SQL injections, XSS, Security Misconfiguration, CSRF, authentication/ authorization issues 20. Database testing: MySQL, Oracle, NoSQL 21. Understanding of cyber security management, cyber analytics, security intelligence platforms and threat intelligence frameworks 22. Writing business proposals and response to client RFP/ RFIs 23. Identifying business opportunities and lead delivery and program management for large cyber security programs 24. Delivery team and client relationship management 25. Experience on both commercial, open source tools and frameworks but not limited : Burpsuite, Metasploit, Core-Impact, Kali-Linux, AppScan, WebInspect, SSLScan, Soap, UI Pro, SonarQube, Qualys, Nikto, Nessus, nmap, sqlmap, OWASP ZAP .

Navi Mumbai

Security Engineer - Vulnerability Assessment/Penetration Testing 

Description : Role Overview : As an AEM Headless Developer, you will be at the forefront of crafting exceptional digital experiences by leveraging Adobe Experience Manager (AEM) in a headless architecture. Your daily tasks will involve designing, developing, and implementing robust and scalable AEM components and APIs to deliver content to various channels. You will collaborate closely with front-end developers, content authors, and architects to ensure seamless integration and optimal performance. Your work will directly impact the delivery of engaging and personalized content, enhancing user experiences and driving business growth. Key Responsibilities : - Develop and maintain AEM components and templates using Sling API and OSGi frameworks to support headless content delivery. - Design and implement RESTful APIs to expose AEM content for consumption by various front-end applications and platforms. - Collaborate with front-end developers to integrate AEM content with their applications, ensuring a consistent and high-quality user experience. - Optimize AEM performance and scalability to handle high traffic volumes and ensure fast content delivery. - Troubleshoot and resolve technical issues related to AEM development and integration to maintain system stability. - Participate in code reviews and contribute to the development of coding standards and best practices to ensure code quality. - Work with content authors to understand their needs and develop solutions that enable them to create and manage content effectively. Required Skillset: - Demonstrated ability to develop and implement AEM components and templates using Sling API and OSGi frameworks. - Proven expertise in designing and developing RESTful APIs for content delivery. - Strong understanding of Java and related technologies. - Excellent problem-solving and debugging skills. - Ability to collaborate effectively with cross-functional teams, including front-end developers, content authors, and architects. - Strong communication skills, both written and verbal, to effectively convey technical concepts and ideas. - Bachelor's degree in Computer Science or a related field. - Ability to work effectively in an on-site environment in Bangalore.

AEM Headless Developer 

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