Top 20+ Salesforce Testing Interview Questions and Answers

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Salesforce testing is the process of verifying that customizations, integrations, and workflows in a Salesforce environment work as expected. It helps make sure changes don’t break existing functionality and that the platform performs smoothly for users. As more companies rely on Salesforce for sales and automation, the need for skilled testers has grown. That’s why many interviews now include focused questions on Salesforce testing. In this blog, we have listed 20+ commonly asked Salesforce testing interview questions to help you prepare easily.

Fun Fact – Salesforce is estimated to have created over 5.4 lakh jobs in India over the last five years.

Note – We have organized the interview questions for Salesforce testing into clear categories – basic, intermediate, advanced, role-specific, testing-type specific, and company-specific – to make your preparation easier.

Basic Level Salesforce Testing Interview Questions

Here are some commonly asked Salesforce testing interview questions to help you build a strong foundation.

1. What is Salesforce testing and why is it important?

Salesforce testing checks that customizations, workflows, and integrations work as expected. It helps find bugs before they reach users. Since Salesforce is widely used for business processes, even small issues can cause delays or data problems. Testing makes sure the system runs smoothly after every update.

2. Name different types of testing used in Salesforce projects.

Common types include unit testing, regression testing, UI testing, functional testing, integration testing, and system testing. UAT (User Acceptance Testing) is also important in client projects.

3. How do you create a test case for a Salesforce application?

Start by understanding the feature. Define the objective, steps, expected result, and actual result. Use simple language. Cover both positive and negative scenarios. Attach screenshots or data if needed.

4. What are governor limits in Salesforce?

Governor limits are rules set by Salesforce to manage shared resources. For example, limits on SOQL queries or records processed. They protect the platform from misuse and keep apps efficient.

5. What is a sandbox in Salesforce testing?

A sandbox is a test environment that’s separate from production. Teams use it to try new changes safely. There are different types like Developer, Developer Pro, and Full Sandbox.

6. How does validation rule testing work?

You create test data that breaks the rule. Then try to save the record. If the rule fires correctly, the test passes. Also, check with correct data to confirm the rule allows it.

Intermediate Level Salesforce Testing Interview Questions

This section covers intermediate-level SFDC testing interview questions and their answers. 

7. How do you test a workflow rule in Salesforce?

Set up a record that meets the workflow condition. Save it. Check if the workflow action – like email, field update, or task – is triggered. Also test when the condition isn’t met.

8. What’s the difference between positive and negative testing in Salesforce?

Positive testing checks expected inputs. You test if valid data works as planned. Negative testing uses wrong inputs to make sure the system shows errors or stops unwanted actions.

9. How do you handle test data in Salesforce automation testing?

Use stable, reusable test data. Store it in JSON, Excel, or use factories. I try to create test data that reflects real scenarios. Avoid using production data directly.

10. Explain the process of testing a custom Visualforce page.

Check page layout, field visibility, and expected outputs. Validate field inputs and error messages. Test for different profiles. Also test how it behaves on desktop and mobile.

11. What tools can you use for Salesforce API testing?

Postman is widely used. You can test REST and SOAP calls. Workbench is another Salesforce-specific tool. Tools like JMeter and SoapUI also work for performance and functional testing.

12. How do you test integrations in a Salesforce project?

Start by understanding data flow. Check request and response. Validate data mapping. Test error handling. I run both manual and automated tests to cover scenarios like timeouts or incorrect values.

Advanced Level Salesforce Testing Interview Questions for Experienced

Here you will find salesforce QA testing interview questions and answers designed for experienced professionals handling complex testing challenges.

13. How do you approach regression testing in Salesforce after a major release?

I first identify impacted modules using release notes and change logs. Then I update existing test cases and add new ones where needed. I prioritize high-risk areas like custom objects, triggers, and integrations. Automation helps speed up the process. I also run a smoke test after deployment.

14. What is the best strategy to test large data volumes in Salesforce?

Use realistic data samples. Test batch processes and record limits. Monitor governor limits closely. I also create stress scenarios with bulk data to check system behavior. Use Full Sandbox if available.

15. How do you test asynchronous operations like future methods or batch jobs?

I write test classes using Test.startTest() and Test.stopTest(). This helps simulate the async process. I verify job status, results, and side effects like updates or inserts. Also check if errors are logged properly.

16. How do you validate data consistency between Salesforce and an external system?

First, map the source and target fields. Then sync a known dataset and compare records. I use SQL queries or Excel for matching. I also test edge cases like special characters and null values. Logs and API responses help track mismatches.

17. What’s your method for performance testing in Salesforce?

I use tools like JMeter or BlazeMeter. I test high-volume actions – report generation, batch jobs, and record updates. I also measure response times under load. Testing is done in a Sandbox or staging environment to avoid affecting users. Indexing and query optimization are also part of the review.

Salesforce Testing Interview Questions for 3 Years Experienced

• What’s one testing challenge you faced in Salesforce and how did you handle it? 
• How do you stay updated with Salesforce testing practices? 
• Tell us about a time when you had to convince your team about a testing risk. 
• How do you structure a test suite for a new Lightning component? 

Salesforce Testing Interview Questions for 5 Years Experienced

• What’s your approach to test planning for a multi-org Salesforce implementation? 
• How do you mentor junior QA team members in Salesforce projects? 
• Describe a situation where a bug missed in QA caused major impact. How did you handle it? 
• How do you test security settings like sharing rules and role hierarchy? 

Salesforce Testing Interview Questions for 10 Years Experienced

• How do you align QA strategy with Salesforce development lifecycle? 
• How do you communicate with cross-functional teams during testing cycles? 
• Describe how you handled a testing failure that impacted production. 
• How do you test Salesforce CPQ implementations? 

Also Read - Top 15+ Salesforce CPQ Interview Questions and Answers

Scenario Based Salesforce QA Interview Questions

These are scenario-based Salesforce QA interview questions and answers to test your problem-solving skills.

18. A developer says their code is fine, but your tests fail. What do you do?

I double-check the test steps and data. If the issue repeats, I discuss it with the developer. I share test logs, screenshots, and exact inputs used. We then debug together to find the root cause. Sometimes it’s a misunderstanding of the logic.

19. How would you test a newly introduced approval process in Salesforce?

First, I review the approval rules. Then I create records that should enter the process. I check if approvals move to the right user. I also test rejection paths and invalid data. Lastly, I verify notifications and audit logs.

20. What’s your approach to test a multi-step lead conversion process?

I create a lead with required fields. Then convert it and check if accounts, contacts, or opportunities are created correctly. I test different lead sources, statuses, and permission roles. I also validate field mapping during the process.

Also Read - Top 25+ Salesforce Developer Interview Questions and Answers

Testing Type-Specific Salesforce Interview Questions

This section includes Salesforce testing interview questions based on different testing types.

Salesforce Automation Testing Interview Questions

1. Which automation tool do you prefer for Salesforce and why?
2. How do you automate test scripts for Lightning components?
3. How do you handle dynamic elements during Salesforce UI automation?
4. What are the common issues faced in Salesforce automation testing?

Salesforce QA Automation Interview Questions

1. How do you integrate Selenium or other tools with Salesforce?
2. What are test suites and how do you manage them in an automated setup?
3. How do you validate reports or dashboards in automation tests?
4. What’s your process for maintaining test scripts in fast-changing projects?

Salesforce Manual Testing Interview Questions

1. What’s the first step you follow while testing a new custom object?
2. How do you handle manual testing for Lightning pages?
3. What kind of defects are often missed in manual testing?
4. How do you manually test a role-based access control in Salesforce?

Salesforce Functional Testing Interview Questions

1. How do you validate business rules in Salesforce?
2. What’s the best way to test Opportunity-to-Cash flow in Salesforce?
3. How do you test a Salesforce workflow with multiple outcomes?
4. How do you confirm that a custom button works as expected?

Salesforce Test Class Interview Questions

1. What is the purpose of writing test classes in Apex?
2. How do you write a test class for a trigger?
3. What’s the minimum test coverage required for deployment in Salesforce?
4. How do you use Test.startTest() and Test.stopTest() in test classes?

Also Read - Top 15+ Salesforce Interview Questions On Triggers

Role-Specific Salesforce Testing Interview Questions

Find targeted SFDC testing interview questions based on different QA roles like analyst, engineer, lead, manager, and tester.

Salesforce QA Lead Interview Questions

1. How do you define test strategy in a Salesforce project?
2. How do you manage a distributed QA team?
3. How do you handle test case reviews and feedback?
4. How do you report testing metrics to stakeholders?

Salesforce QA Analyst Interview Questions

1. How do you gather testing requirements for a new Salesforce feature?
2. How do you prioritize test cases when time is limited?
3. What’s your approach to exploratory testing in Salesforce?
4. How do you maintain traceability between requirements and test cases?

Salesforce QA Engineer Interview Questions

1. How do you test API responses in Salesforce integrations?
2. How do you track bugs in Salesforce testing?
3. What’s your process to test Lightning Web Components (LWC)?
4. How do you validate email notifications from Salesforce?

Salesforce QA Manager Interview Questions

1. How do you align QA processes with Agile in Salesforce projects?
2. What’s your method to manage QA resources across multiple projects?
3. How do you define and track quality KPIs in Salesforce testing?
4. How do you handle escalations related to testing?

Salesforce QA Tester Interview Questions

1. What’s your daily routine as a Salesforce QA tester?
2. How do you write and execute test cases in Salesforce?
3. What challenges have you faced while testing Lightning?
4. How do you handle testing of user permissions?

Other Important Salesforce QA Interview Questions

Here are some additional Salesforce QA interview questions that don’t fit into one category but are still frequently asked in interviews.

Salesforce Quality Assurance Interview Questions

Here are essential Salesforce QA interview questions focused on quality processes, testing strategies, and best practices in Salesforce projects.

1. What’s the QA lifecycle in a typical Salesforce project?
2. How do you review test cases for completeness?
3. What types of defects are most critical in Salesforce?
4. How do you validate post-deployment success?

SFCC QA Interview Questions (Salesforce Commerce Cloud)

1. How do you test storefront changes in SFCC?
2. What tools do you use for testing SFCC APIs?
3. How do you validate third-party integrations in SFCC?
4. How do you test promotions and coupons in SFCC?

SFDC QA Interview Questions

1. How do you test standard vs custom objects in SFDC?
2. What’s your approach to test record types and page layouts?
3. How do you validate field-level security settings in SFDC?
4. What tools are useful for SFDC testing?

Company-Specific Salesforce Testing Interview Questions

Get familiar with Salesforce testing interview questions commonly asked by top companies during their hiring process.

Accenture Salesforce Testing Interview Questions

1. What types of Salesforce projects have you worked on?
2. How do you handle testing during global rollouts?
3. Can you provide an overview of the QA processes you follow?
4. What’s your experience with UAT in Salesforce?

Deloitte Salesforce QA Interview Questions

1. How do you deal with tight testing deadlines?
2. What’s your approach to testing Salesforce CPQ modules?
3. How do you align QA work with client expectations?
4. How do you prepare test data for multiple environments?

Deloitte Salesforce Online Test Questions

1. Write a test class to validate a trigger.
2. What is a bulk-safe trigger and how do you test it?
3. How do you test REST integrations in Salesforce?
4. What is the use of System.assertEquals() in test methods?

Deloitte Salesforce Testing Interview Questions

1. What kinds of bugs are common in large Salesforce orgs?
2. How do you handle releases with parallel testing streams?
3. How do you conduct smoke testing in Salesforce?
4. What’s your method for testing third-party apps on AppExchange?

Mindtree Salesforce Testing Interview Questions

1. How do you plan testing for a new Salesforce module?
2. How do you handle defects found post go-live?
3. What is your experience with Salesforce DevOps tools for testing?
4. How do you document and present test results?

Also Read - Top 25+ Apex Interview Questions and Answers

Tips to Prepare for Salesforce Testing Interview Question

Here are some helpful tips you can follow when preparing for a Salesforce testing interview.

• Learn key Salesforce features like workflows, triggers, and validation rules.
• Practice writing and understanding test classes in Apex.
• Review real-time integration and API testing examples.
• Get hands-on with tools like Postman and Workbench.
• Understand different testing types used in Salesforce projects.
• Stay updated with recent Salesforce releases.
• Be ready to explain your test strategy with examples.

Also Read - Top 30+ Salesforce Interview Questions and Answers

Wrapping Up

These 20+ Salesforce testing interview questions cover key concepts, scenarios, and real project challenges. Practicing them can help you feel more prepared and confident before your interview. 

Are you searching for Salesforce testing jobs in India? Visit Hirist – an online job portal built for IT professionals. It is a great place to find roles that match your skills and experience.

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