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Ticketmaster Reviews by Employees

Engineer III

Senior Software Engineer 1

THE JOB : Ticketmaster Sport is part of Live Nation Entertainment which is the worlds leading live entertainment company comprised of global market leaders : Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. You will consult on and help to implement solutions as part of a Product Delivery team. Enabling teams to deliver software faster by creation of tooling and automation, providing operational support for a range of products, including the delivery of ticketing and associated solutions for major tournaments and high-profile sports clubs and events. Because our business is online 24/7, you will be required to work out of hours and provide on-call duty on a rota basis. WHAT YOU WILL BE DOING : - Supporting and maintaining a hybrid Windows and Linux infrastructure, ensuring stability, performance, and operational efficiency. - Partnering with product engineering teams to bring new features and platform components into production, contributing to a seamless deployment pipeline. - Automating recurring tasks, deployments, and testing workflows using infrastructure-as-code and scripting tools to improve consistency and speed. - Designing and implementing highly available, fault-tolerant systems that meet performance and scalability demands. - Planning, organizing, and clearly communicating project progress and outcomes to stakeholders and team members. - Driving continuous improvements in system architecture, security, and operational processes to meet PCI compliance and internal standards. - Diagnosing and resolving complex issues across the full technology stack, from infrastructure to application level. - Conducting regular infrastructure audits, identifying gaps, and maintaining a well-prioritized backlog of improvements and enhancements. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) : - Solid hands-on experience working with public cloud platforms, particularly AWS, including infrastructure provisioning and cloud-native services. - Proficient in scripting languages such as PowerShell, Bash, and Python, with a strong focus on automation and operational efficiency. - Practical experience provisioning infrastructure using Terraform or CloudFormation, following infrastructure-as-code principles. - Working knowledge of secrets and service discovery tools, such as Vault and Consul, ensuring secure and reliable platform operations. - Skilled in using configuration management tools like Ansible, Chef, or Octopus Deploy to streamline and standardize infrastructure deployments. - Strong knowledge of Windows and Linux server configuration and administration, with the ability to support hybrid environments. - Experience managing and maintaining Active Directory, including integration with cloud services and identity platforms. - Familiar with network storage technologies, such as NetApp and Amazon S3, including setup, management, and optimization. - Proven experience with virtualization platforms, including VMware, Hyper-V, and XEN, supporting scalable, resilient systems. - Comfortable working with and integrating RESTful APIs, enabling automation, observability, and platform extensibility. YOU (BEHAVIOURAL SKILLS) : - Applies advanced troubleshooting skills to proactively resolve issues and minimize operational disruption. - Demonstrates strong analytical thinking and a solution-oriented mindset, regularly identifying opportunities for improvement and innovation. - Uses sound judgment to select appropriate methods, tools, and approaches for solving complex technical challenges. - Actively contributes to the design and architecture of systems, ensuring alignment with business goals and technical strategy. - Regularly reviews performance, security, and quality metrics, identifying trends and taking action to maintain operational excellence. - Embraces new ideas with an open and adaptive mindset, actively seeking opportunities to experiment, learn, and grow. - Shares and applies proven solutions and best practices from across teams to drive consistency and efficiency across the organization. - Consistently delivers work to a high standard, demonstrating ownership, precision, and a commitment to continuous improvement.

Gurgaon/Gurugram

Ticketmaster - Senior DevOps Engineer - Windows/Linux Server 

Description : Title : Java Engineer (Engineer 3) Years of Experience : 3-5 Years Location : 61 Chimes, Sector 44 Gurugram Duration : Fulltime Employment Number of Position : 1 About Organization : Ticketmaster is the #1 ticketing company in the world and is passionate about live events. Our data marketing platforms and services enable fans to access tickets and events across our markets and clients. Working at this scale introduces constant challenges and opportunities to find innovative solutions that will provide a richer experience for fans all over the world in a highly collaborative environment. Ticketmaster cares passionately about its staff, their welfare, and the communities around us. We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and will be encouraged to bring your whole self to work. We are committed to assisting you in successfully balancing your work and personal lives. Required Skills : - 3 to 5 years of software engineering experience with a strong focus on backend development, building and optimizing high-performance, scalable systems particularly using Java and Spring Boot framework. - Proficiency in designing and implementing RESTful APIs, writing effective unit tests and integration tests. - Experience in working with cloud-based platforms (preferably AWS). - Experience with Gitlab, CI/CD. - Good debugging skills, reading logs and identifying issues and solving them efficiently. - Experience working with observability platforms, systems like Splunk, open search, Prometheus, Grafana etc are plus. - Understanding of Payments Domain, PCI Compliance and Security Best Practices are plus. - Ability to meet commitments and multitask in a fast-paced work environment & in a fully remote team. - Effective communicator, written and oral, as this role requires cross-team collaboration.

Ticketmaster - Java Engineer III - Spring Boot Frameworks 

Roles and Responsibilities : THE JOB : You will be joining a Microsoft .Net development team as a Senior Quality Assurance Engineer. The team you will be joining is responsible for data engineering in the Sport platform. This includes developing back-end systems which integrate with other internal Ticketmaster systems, as well as with our external business partners. You will be required to work with event-driven systems, message queueing, API development, and much more besides. There is a tremendous opportunity for you to make a difference. We are looking for QA engineers who can help us drive our platform forward from a quality assurance point of view, as well as act as a mentor for more junior members of the team. You will be working very closely with the team lead to ensure the quality of our software and to assist in the planning and decision-making process. Apart from standard manual testing activities you will help improve our automated test suites, as well as be involved with performance testing. In essence, your job will be to ensure our software solutions are of the highest quality, robustness, and performance. WHAT YOU WILL BE DOING : - Design, build, and maintain scalable and reusable test automation frameworks using C# .Net and Selenium. - Collaborate with developers, product managers, and QA to understand requirements and build comprehensive test plans. - Defining, developing, and implementing quality assurance practices and procedures and test plans. - Create, execute, and maintain automated functional, regression, integration, and performance tests. - Ensure high code quality and testing standards across the team through code reviews and best practices. - Investigate test failures, diagnose bugs and file detailed bug reports - Producing test and quality reports. - Integrate test automation with CI/CD pipelines (GitLab, Azure Devops, Jenkins). - Operating effectively within an organisation with teams spread across the globe. - Working effectively within a dynamic team environment to define and advocate for QA standards and best practices to ensure the highest level of quality. TECHNICAL SKILLS (Must have) : - 5+ years of experience in test automation development, preferably in an SDET role - Strong hands-on experience with C# .Net and Selenium Webdriver. - Experience in tools like NUnit, Specflow, or similar test libraries. - Solid understanding of object-oriented programming (OOP) and software design principles. - Experience developing and maintaining custom automation frameworks from scratch. - Proficiency in writing clear, concise, and comprehensive test cases and test plans. - Experience of working in scrum teams within Agile methodology. - Experience in developing regression and functional test plans, managing defects. - Understand Business requirements and identify scenarios of Automated and manual testing - Experience in performance testing using Gatling. - Experience working with Git CI/CD pipelines. - Experience with web service e.g. RESTful services testing including test automation with Rest Assured/Postman. - Be proficient working with relational databases such as MSSQL or other relational databases. - A deep understanding of Web protocols and standards (e.g. HTTP, REST). - Strong problem-solving mindset and a detail-oriented mindset. Good to have : - Exposure to performance testing tools - Testing enterprise applications deployed to cloud environments such as AWS. - Experience on static code analysis tools like SonarQube etc. - Building test infrastructures using containerisation technologies such as Docker and working with continuous delivery or continuous release pipelines. - Experience in microservice development. - Experience with Octopus Deploy. - Experience with TestRail. - Experience with event-driven architectures, messaging patterns and practices. - Experience with Kafka, AWS SQS or other similar technologies. Position on a Nutshell : Key Skills Highlighter : .Net, C#, OOPs Concept, Database, API, and Automation Testing. Candidate should have an experience for the development would help to understand the architecture better and work as an IC. Good to Have : Performance Testing

Anywhere in India/Multiple Locations

TicketMaster - Software Development Engineer - Test - C#/.Net/Selenium 

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Ticketmaster Careers, 3 Ticketmaster Jobs, December 2025  | hirist.tech

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