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Role : Data & Automation Engineer Department : Security Location : Bangalore Reporting To : Business head We are looking for a Data & Automation Engineer with 1-2 years of hands-on experience in Python, PHP, SQL, and data visualization tools such as Grafana, Power BI, or Tableau. The ideal candidate should have a strong analytical mindset, an understanding of backend systems, and an interest in machine learning, LLMs, and cybersecurity concepts. This role involves working on data pipelines, dashboard creation, backend automation, reporting systems, and supporting intelligent business solutions using ML and AI technologies. The candidate should also have a basic understanding of infrastructure and security concepts such as WAF, DNS, networking, and web security practices. Key Responsibilities : - Develop and maintain backend scripts, automation tools, and internal applications using Python and PHP - Write optimized SQL queries and work with databases such as MySQL, PostgreSQL, and ClickHouse - Design and maintain dashboards and reporting systems using Grafana, Power BI, or Tableau - Build data pipelines for processing, monitoring, and analyzing large datasets - Support machine learning workflows and LLM-based application integrations - Monitor system performance, logs, and metrics for operational efficiency - Maintain awareness of security concepts including WAF, DNS, networking basics, and secure system design. Required Skills : - 1- 2 years of experience in Python and PHP development - Strong knowledge of SQL and database optimization - Experience working with ClickHouse or similar analytical databases - Hands-on experience with Grafana, Power BI, or Tableau - Basic understanding of machine learning concepts and workflows - Exposure to LLMs, prompt engineering, or AI integrations - Understanding of networking fundamentals, DNS, WAF, APIs, and basic web security concepts.

Bangalore

Data & Automation Engineer 

Location : Bangalore, India Experience : 2-3 Years Team : AI Initiatives The Mission : We aren't just "adding a chatbot" to our site. We are re-engineering Justdial's core products using a "Voice-First, AI-Native" philosophy. As a Senior Full Stack Engineer, you will be the bridge between high-performance AI kernels and the end-user. You will be expected to build at 10x speed by leveraging the latest AI-assisted engineering tools to deliver production-grade systems. Core Responsibilities : - AI Orchestration : Build and optimize the middleware that handles non-deterministic AI outputs, streaming audio, and complex RAG (Retrieval-Augmented Generation) workflows. - Real-Time Systems : Design and scale the "plumbing" for our Voice AI platform using LiveKit, WebRTC, websocket, ensuring sub-200ms latency. - AI-Native Development : Lead by example in using AI coding agents (Claude Code, Cursor, etc.) to maintain a high shipping velocity and clean, self-documenting codebases. - System Architecture : Develop robust, scalable backends in Python (FastAPI) or Go that can handle millions of concurrent requests across Justdial's ecosystem. - Frontend Engineering : Create high-performance, responsive interfaces in Next.js that feel instantaneous, even when dealing with real-time AI data streams. Technical Requirements : - The AI-Native Edge : Strong preference for candidates who have integrated tools like Claude Code, Cursor, or Antigravity into their daily professional workflow. You should be comfortable discussing how these tools change your approach to system design and debugging. - Backend Mastery : 2+ years of experience with Node.js, Python, or Go, with a deep understanding of asynchronous programming and concurrency. - Infrastructure & Systems : Expert knowledge of Docker, Kubernetes, and GitLab CI/CD. You should understand how to optimize "Time to First Token" and manage GPU-bound service latencies. - Stateful Real-time Web : Experience with WebSockets and Redis for managing real-time state in distributed systems. - Environment : We operate in a macOS/Zsh environment. Fluency in terminal-based workflows and shell scripting is essential. Preferred Qualifications : - You have built and deployed independent AI projects (not just tutorials) using modern LLM APIs (Gemini, Anthropic, Cerebras). - Experience with Vector Databases (Milvus, Pinecone, or pgvector) and an understanding of embedding strategies. - A "Full-Cycle" mindset : You don't just write code; you write the tests, the deployment scripts, and the monitoring alerts.

Justdial - Senior Full Stack Engineer - Next.js/Python 

Role : SOC Analyst Roles and Responsibility : - Akamai WAF tool understanding and experience on WAF - Monitor Security Events : Oversee real-time monitoring of security alerts/incident and understanding of raw logs. - Threat Hunting : Proactively identify threats using advanced analytics and threat intelligence. - SIEM Management : Configure, fine-tune, and maintain SIEM tools (e.g., Splunk, QRadar, Microsoft Sentinel). - SOAR & Playbook Development : Python automation, and manage SOAR workflows and incident response playbooks. - Use Case Engineering : Develop and enhance detection use cases aligned with MITRE ATT&CK framework. - Vulnerability Management assessment : Assist with vulnerability scanning, risk assessments, and patch validation. - Audit & Compliance : Support internal and external audits; ensure SOC operations align with NIST, ISO27001, PCI-DSS standards. - Mentorship : Guide and train junior SOC analysts; act as an escalation point for critical issues. - DLP Management : Configure, fine-tune, and maintain SIEM tools (e.g., Zscalar, forcepoint). Total experience : 2 years to 4 years Certifications : - CompTIA Security+ - EC-Council's Certified SOC Analyst (CSA) - CEH - CCNA - GIAC Security Essentials

Justdial - SOC Analyst - WAF/Akamai 

Description : We are hiring an AI Engineer (Prompt Engineering) to own prompt design and agentic workflow engineering across our Voice AI platform. You will build prompts for real-time telephony systems, IVR and outbound bots, multilingual conversational agents, and post-call analytics as well as multi-step agentic LLM applications. You understand ASR noise, spoken language constraints, and latency budgets, and you work systematically to close the gap between what a model can do and what a voice product needs it to do. WHAT YOU WILL DO : - Voice Agent Prompting : Design ASR-noise-robust prompts for IVR bots, outbound calling agents, intent detection, entity extraction, and dialog state tracking within real-time latency budgets - Spoken Output Design : Optimize LLM responses for TTS delivery concise, natural-sounding, and telephony-appropriate (no markdown, prosody-aware) - Multilingual Handling : Engineer prompt strategies for code-mixed input (Hinglish, Tanglish, and other Indian language mixes) with robust fallback logic - Agentic Pipelines : Build DsPy/chain-of-thought workflows, tool-calling pipelines, and RAG-backed agents for voice and non-voice enterprise applications - Evaluation & Testing : Build prompt evaluation frameworks with voice-specific metrics; maintain a versioned prompt library with regression tests - Context Management : Handle long multi-turn voice conversations summarization, memory injection, and context prioritization strategies - LLM Integration : Embed prompt logic into production inference pipelines; design structured output schemas for downstream telephony integrations - Cross-Team Collaboration : Translate product requirements into prompt specifications; curate instruction datasets for fine-tuning from prompt experiments Experience 3 - 6 years with LLMs : - 1+ year in voice AI or conversational AI Hands-on experience with ASR output characteristics and downstream LLM effects. - Experience with agentic frameworks like LangChain, LlamaIndex, LangGraph, or equivalent RAG architectures like chunking, retrieval, prompt integration. - Strong Python experience. - Experience with Pipecat, Livekit are a major plus. - Experience on evaluation pipelines, API integration, data processing Prompt evaluation with quantitative metrics and regression testing. - Strong critical reading of model outputs with precise failure mode articulation

Justdial - Prompt AI Engineer 

Description : - AI Tool Development : Design and build agentic AI platform components, including tools, customized agents, and workflows that automate business processes. - Generative AI & LLMs : Develop applications leveraging LLMs (OpenAI, Claude, LLaMA, Mistral) for code generation, text analysis, and content creation. - RAG & Knowledge Systems : Build and enhance Retrieval Augmented Generation (RAG) pipelines using vector databases (FAISS, PGVector, Pinecone). - AI-Augmented Development : Implement AI-assisted development workflows (e.g., using Cursor, LangChain, LangGraph) to accelerate coding, debugging, and testing. - Production Deployment (MLOps) : Deploy AI models into production environments using Docker, Kubernetes, and cloud AI services (AWS SageMaker, Azure ML, Vertex AI). - Performance Optimization : Implement evaluation pipelines to monitor agent quality, latency, cost, and reliability. Required Technical Skills : - Programming : Strong hands-on experience in Python (fastAPI/Flask). - AI Frameworks : Proficiency in LangChain, LangGraph, LlamaIndex, or Semantic Kernel. - Software Engineering : Knowledge of REST APIs, Git, CI/CD pipelines, and NoSQL/RDBMS databases (Preference, not necessary) - Machine Learning : Solid understanding of Transformer architectures, embeddings, and NLP techniques. - Cloud Platforms : In-depth experience with at least one major provider : AWS, Azure, or GCP. Preferred Skills : - Experience with LLM fine-tuning or customization methods. - Familiarity with Model Context Protocol (MCP) or tool-integration frameworks. Qualifications : - Bachelors or Masters degree in Computer Science, AI/ML, or a related technical field. - Proven track record of building and shipping production-grade AI systems (added advantage)

Justdial - Agentic AI Engineer - LLM/RAG 

Experience Required : - 2-3 years of hands-on experience in web application, mobile application, source code review, and network penetration testing - Strong experience in manual security testing, including SAST and DAST Key Responsibilities : - Perform penetration testing across web applications, mobile applications, and network infrastructure throughout different Software Development Life Cycle (SDLC) phases - Identify, exploit, and report security vulnerabilities including business logic flaws, OWASP Top 10 issues, and generic attack vectors - Conduct manual penetration testing for web and mobile applications, along with manual and automated source code reviews and analysis - Collaborate closely with development and product teams to identify, validate, and mitigate security issues - Manage security testing tasks and vulnerability reporting using tools such as Jira (knowledge of Jira is a plus) Technical Skills & Tools : - Proficiency in tools such as Burp Suite Professional, Postman, MobSF, Frida, and Nessus (experience with custom or self-developed tools is a plus) - Knowledge of programming languages and frameworks such as PHP and JavaScript, including JavaScript frameworks (React, Node.js, etc.), is a plus - Strong skills in manual and automated source code analysis, familiarity with SAST tools is a plus Additional Experience (Good to Have) : - Experience in bug bounty hunting, CVE discovery or contribution - Security research, responsible disclosures, or public write-ups Certifications (Good to Have, but Not Mandatory) : - CEH, BSCP, GWAPT, CREST, HTB-CWES, HTB-CPTS

Justdial - Application Security Test Engineer - SAST/DAST 

About the Role : Key Responsibilities : Monitor Security Events : Oversee real-time monitoring of security alerts and incidents. - Threat Hunting : Proactively identify threats using advanced analytics and threat intelligence. - SIEM Management : Configure, fine-tune, and maintain SIEM tools (e.g., Splunk, QRadar, Microsoft Sentinel). - SOAR & Playbook Development : Design, automate, and manage SOAR workflows and incident response playbooks. - Use Case Engineering : Develop and enhance detection use cases aligned with MITRE ATT&CK framework. - Vulnerability Management assessment : Assist with vulnerability scanning, risk assessments, and patch validation. - Audit & Compliance : Support internal and external audits; ensure SOC operations align with NIST, ISO27001, PCI-DSS standards. - Mentorship : Guide and train junior SOC analysts; act as an escalation point for critical issues. - DLP Management : Configure, fine-tune, and maintain SIEM tools (e.g., Zscalar). Certifications : - CompTIA Security+ - EC-Council's Certified SOC Analyst (CSA) - CEH - GIAC Security Essentials

Justdial - Security Operations Center Analyst - Threat Hunting 

Location : Bangalore Job Description : Application Security Specialist providing security expertise for web and mobile projects, ensuring compliance with enterprise and IT security policies, industry regulations, and best practices. Responsibilities : - Provide security guidance for web and mobile projects to meet security policies, regulations, and best practices. - Develop runtime analysis capabilities to identify security vulnerabilities. - Ensure application quality through the secure development lifecycle. - Research, develop, and advocate for new security tools and patterns. - Collaborate with engineering teams to maintain secure architecture. Minimum Requirements : - 3 years of experience in application security, solving security problems in large-scale systems. - Minimum 1 year of experience in static application security testing (SAST) tools. - Experience with CI/CD pipelines and integrating security scanning tools. - Experience with security scanning tools, web application pen testing, fuzzing, and DAST. - Expertise in verifying and communicating common security vulnerabilities. - Familiarity with software development responsibilities and workflows. Nice to Have : - Experience with security architecture patterns and standards. - Knowledge of cryptography, including algorithms and standards. - Familiarity with technologies such as : a. Mobile platforms (iOS, Android) b. Web frameworks (React, GraphQL) c. CI/CD tools (Jenkins, GitLab CI/CD, CircleCI) Key Skills : - Application security expertise - Secure coding practices - Vulnerability assessment and penetration testing - Security architecture and design - Communication and collaboration - SAST tools (e.g., Veracode, Checkmarx, SonarQube) - CI/CD security integration What We Offer : - Competitive salary and benefits package - Opportunity to work on complex security challenges - Collaborative and dynamic work environment - Professional development and growth opportunities Certifications : (like) OffSec, CompTIA Security+, CEH

Justdial - Application Security Specialist 

Job Description : Work Mode : WFO & 24/7 Support Technical Skills : <ul><li>Profound experience in Security Operation Centre (24x7).</li><li>Hands on experience on Threat analysis.</li><li>Extensive knowledge on SIEM (Security Information and Event Management) tools</li><li>like Splunk for monitoring real-time security events.</li><li>Experience on various log collection and monitoring in SIEM tool.</li><li>Investigation and creation of use-case for the security threats.</li><li>Experience on analysing security alerts and raising incidents for further investigation.</li><li>Knowledge on Cyber security threat analysis and MITRE framework.</li><li>Experience on correlating various security events.</li><li>Good analysis skills on real-time attacks and vulnerabilities.</li><li>Analysing CVE's for Early Warnings</li><li>Vulnerability Management</li><li>System Hardening/Minimum Baseline Security Standards</li><li>TCP/IP, computer networking, routing, and switching</li><li>IDS/IPS, Incident Management</li><li>Firewall and intrusion detection/prevention protocols</li><li>Windows, UNIX, and Linux operating systems</li><li>Anti-virus and anti-malware</li></ul>

Justdial - SOC Analyst - SIEM/Cyber Security 

Job Description : - 5+ years of relevant hands-on technical experience architecting and implementing ML solutions. - Proficiency with Python, Flask, Fast API. - Proficiency in TensorFlow/ PyTorch DL frameworks. - Proficiency in Deep Learning Models (CNN, RNN, LSTM, Transformer Vision, Transformer, BERT,OCR and YOLO) - Experience with NLP (Topic modelling, sentiment analysis, classification) - Good knowledge of model compression techniques like openvino tensorrt. - Experience on building and deployment of applications using docker, docker-compose, kubernates. What you will be doing : - Building and implementing advanced machine learning (ML) and deep learning (DL) algorithms and models - Applying different natural language processing (NLP) techniques to problems such as text classification, text summarization, questions and answers, information retrieval, knowledge extraction, and design of conversational bots by using traditional and generative AI techniques - Contributing to the design and development of enterprise-grade generative AI applications, including but not limited to advanced RAG, VDB optimization, LLM evaluation, and finetuning - Designing and developing a practical and analytical approach while maintaining a focus on aspects such as data quality and availability, feasibility, scalability, and turnaround time

Justdial - Machine Learning Engineer - Tensorflow/PyTorch 

Objectives of this role : - Oversee the cross-functional teams' business and product planning procedures. - Examine consumer requirements, prevailing payment patterns, and tie up with multiple banks and processors to improve the payment experience. - Examine the needs for the product and create the necessary product plans to make sure they are met. - Create, implement, and uphold production schedules involving several teams. - Appraise new product ideas by market analysis and strategize appropriate go-to-market plans Responsibilities : - Oversee the implementation of all product lifecycle processes, such as requirements and roadmap development, planning, positioning, competitor analysis, product and market research, and product launch. - Convert product strategy into precise specifications that engineering teams can use for prototype and subsequent development. - Write product strategy documents outlining technical specifications, revenue, ROI, business cases, and high-level use cases. - Analyze market data to develop new age payment features, and define product objectives for effective communications revolving around growth in payments. - Closely coordinate with the engineering, QA, and sales departments to create, test, and release products. Required skills and qualifications : - Strong experience in a dynamic product management role in digital payments - Proven success in overseeing all elements of the product development lifecycle - High effectiveness in managing cross-functional teams - Experience in delivering finely tuned product marketing strategies - Exceptional writing and editing skills, combined with strong presentation and public speaking skills At Justdial, we're proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we are in search of an experienced product manager in the payments domain to work in a cross-functional team. An innovative mind set and a keen eye for gaps in payment product offerings are essential for the ideal candidate. We are looking for a market analyst who is highly skilled and can strategize the full lifecycle of a product from conception to release. The candidate should be a confident leader who can guide cross functional teams in the creation of products that improve customer experience and grow revenue

Justdial - Product Manager - Digital Payments 

What is the role? Product manager required to work on autosuggest, free text search, spell correction on autosuggest/search, voice search , multilingual voice search centric tech products. This role requires to influence a cross-functional team and deliver consistently . This role coordinates and inspires the creation of innovative products and services in an agile development environment and ensures delivery of the features and functionality to maintain and grow business. The Product Manager is responsible for overseeing and bringing products to market while meeting key business objectives. Product Manager with 4+ years of work experience from a tech background. Requirements : - Hands on experience of building and managing consumer tech products. - Prior experience in autosuggest, search, image search, voice search is preferred. - Has experience on working on user facing apps, verticals within apps from the product point of view. - Well versed with writing technical specs & requirements. Should be able to translate ideas into wireframes, designs etc. - Has experience in understanding the business strategy and customer needs to ensure product functionality within the given timelines. - Good to have a resource who has prior knowledge of analytics tools such as google analytics. - Should be able to extract (using kibana for eg), understand and decode API's and their response - Has experience in releasing products and gathering customer feedback, and using the same to build better products. - Understands technology . Should strive to focus on great user experience and stay updated on what is trending with the best practices and market disruptors. - Should be organized and can plan, forecast and manage a product backlog. - Exceptional organizational, analytical and problem solving skills. - Should be able to effectively communicate and work with various stakeholders across the organization. Principal Duties and Responsibilities : - Works with engineering to drive product development from conceptualization through launch - creating actionable plans, work streams, tactics and deliver on those in support of business KPI's - Manages the product roadmap for your strategic area, setting expectations with all relevant stakeholders - Works with product marketing, design, engineering, quality etc. to successfully deliver products to market - Leverages data/analytics to make tactical and strategic product decisions - Demonstrate favourable results through leadership and influencing multiple individuals and groups - Cultivates a deep understanding of the customer and work tirelessly to identify new opportunities to improve their experience - Produces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunities - Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers' face and defines new opportunities to improve our customers' experience - Controls scope of large projects - Removes business related roadblocks to ensure success product delivery on time and within scope - All other duties as assigned

Justdial - Product Manager - Tech-Centric Products 

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