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Job Description

Key Responsibilities :


1. Lead and guide Salesforce development activities across multiple projects.

2. Design and implement scalable solutions on Salesforce Platform.

3. Work extensively on Sales Cloud, Service Cloud, Experience Cloud, and FSL implementations.

4. Perform strong coding using Apex, LWC, Aura, and Visualforce.

5. Execute integrations using REST, SOAP, and middleware tools.

6. Collaborate with cross-functional teams and business stakeholders.

7. Review code, enforce best practices, and ensure high-quality deliverables.

8. Troubleshoot, debug, and optimize performance across modules.

9. Manage deployments, CI/CD pipelines, and sandbox environments.

10. Support requirement gathering and technical documentation.


Mandatory Technical Skills :


1. Salesforce Platform Expertise :

- Apex (Triggers, Classes, Batch Apex, Schedulers)

- Lightning Web Components (LWC), Aura

- SOQL/SOSL & Query Optimization

- Visualforce (Legacy Support)

- Salesforce APIs : REST, SOAP, Bulk API

- Automation : Flow Builder, Process Builder, Workflow Rules


2. Cloud Expertise :

- Service Cloud

- Sales Cloud

- Experience Cloud (must have worked on 2+ projects)


3. Field Service Lightning (FSL) Skills :

- Work Orders, Service Appointments

- Scheduling & Optimization

- Territories, Resources & Skills Setup

- Dispatcher Console

- FSL Mobile Customization

- FSL Data Model & Integrations


4. Additional Skills :

- Java & .NET (Added advantage)

- Salesforce Integrations & Middleware

- Customization & Strong Apex/LWC Coding

- Experience with 23 end-to-end Sales & Service Cloud projects


5. Reporting & Analytics :

- Custom Reports & Dashboards

- Einstein Analytics / CRM Analytics

- Data Visualization & Performance Tracking


6. DevOps Tools :

- Git, Bitbucket

- CI/CD Tools : Copado, Gearset, Jenkins

- Sandbox & Deployment Management


Soft Skills :


- Excellent Communication

- Problem-Solving

- Collaboration & Teamwork

- Adaptability

- Stakeholder Management

- Time Management

- Leadership & Ownership


Location : Full-Time Remote (One-day physical onboarding)


Experience Required : 710+ Years


Mandatory : Salesforce Certifications


Added Advantage : Java, .NET, Healthcare Domain


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