Zscaler Engineer

Description :

Roles & Responsibilities :

- Manage day-to-day operations, monitoring, and troubleshooting of Zscaler platforms.

- Deploy and maintain Branch Connector, Cloud Connectors, Private Cloud Connectors, and Application Connectors.

- Configure and manage Sandboxing, Browser Isolation, and advanced threat protection policies in ZIA.

- Support Zscaler Zero Trust Network Access (ZTNA) implementations and application access controls.

- Assist in Branch-in-a-Box and Physical Service Edge (PSE) deployments and operations.

- Perform incident analysis, root cause analysis, and implement corrective and preventive actions.

- Work with cross-functional teams to integrate Zscaler with existing network and security infrastructure.

- Support Disaster Recovery (DR) and Business Continuity Planning (BCP) activities for Zscaler environments.

- Maintain operational documentation, SOPs, and knowledge base articles.

Required Skills & Qualifications :

- Strong hands-on experience with Zscaler ZIA and ZPA.

- Knowledge of Sandboxing, Browser Isolation, and secure web gateway concepts.

- Good understanding of TCP/IP, routing, firewalls, VPNs, and security architectures.

- Experience troubleshooting enterprise-scale security/network issues.

- Strong communication and coordination skills.

Preferred Skills (Good to Have) :

- Experience with cloud platforms (AWS, Azure, GCP).

- Exposure to SASE and Zero Trust security frameworks