- Administer and support production VMware ESXi, vCenter, and vSAN environments.
- Perform deployment, expansion, configuration, upgrade, and lifecycle management of Dell VxRail infrastructure.
- Manage and troubleshoot Dell PowerEdge server hardware components, including drives, NICs, power supplies, DIMMs, and iDRAC.
- Manage VMware vSphere clusters, including HA, DRS, vMotion, Storage vMotion, EVC, and admission control.
- Manage and troubleshoot vSAN environments, including disk groups, cache/capacity tiers, storage policies, and stretched clusters.
- Work with VxRail Manager, VxRail Lifecycle Management (LCM), and VxRail HCI System Software.
- Configure and troubleshoot VMware networking components including standard and distributed vSwitches, NIC teaming, VLAN tagging, jumbo frames, and NIOC.
- Perform advanced troubleshooting using esxtop, vSAN health and performance services, ESXi logs, vCenter logs, vmkernel, hostd, and vpxa logs.
- Manage Windows Server environments and provide support for Windows-based infrastructure.
- Troubleshoot complex infrastructure issues across compute, virtualization, storage, networking, and operating-system layers.
- Work with Dell SupportAssist and ProSupport teams for hardware troubleshooting and vendor escalations.
- Collect and analyze VMware log bundles and coordinate with VMware/Dell support teams for issue resolution.
- Support production incidents as a final escalation point and perform hands-on hardware replacement when required.
- Participate in infrastructure upgrades, patching, migrations, capacity expansion, and technology refresh activities.
- Ensure infrastructure availability, performance, security, and operational stability.
- Drive incidents from initial triage through root-cause analysis, resolution, and preventive actions.
- Maintain technical documentation, operational procedures, troubleshooting guides, and infrastructure records.
Required Skills :
- 7 - 8 years of experience in VMware / Windows administration.
- Strong hands-on experience with core VMware technologies including ESXi, vCenter, vSphere, and vSAN.
- 5 - 6 years of experience working with Dell VxRail.
- 5 - 6 years of experience in Windows Server administration.
- Strong knowledge of VMware vSphere clustering, including HA, DRS, vMotion, Storage vMotion, EVC, and admission control.
- Strong understanding of vSAN architecture, disk groups, cache/capacity tiers, storage policies, and stretched clustering.
- Hands-on experience with VxRail Manager, VxRail LCM, and HCI System Software.
- Strong understanding of VMware networking, including standard/distributed vSwitches, NIC teaming, VLANs, jumbo frames, and NIOC.
- Strong troubleshooting skills using esxtop, vSAN health/performance tools, ESXi/vCenter logs, vmkernel, hostd, and vpxa.
- Working knowledge of Dell PowerEdge servers and iDRAC.
- Experience with Dell SupportAssist, ProSupport processes, and vendor escalation management.
- Strong understanding of enterprise virtualization and data-center infrastructure.