Job Summary :

We are seeking a skilled Windows Build and Image Engineer to manage and maintain standardized Windows OS images used across the organization.

The ideal candidate will have a strong background in Windows operating systems, imaging tools, automation, and endpoint management solutions such as Microsoft Endpoint Manager Intune, or MDT.

Key Responsibilities :

- Develop, test, and maintain custom Windows OS images (Windows 10/11) for desktops, laptops, and virtual environments.

- Integrate device drivers (PnP), software applications, and security patches into image builds.

- Manage and optimize image deployment processes using tools like MDT, or DISM tools.

- Maintain version control and documentation for all builds and deployment processes.

- Experience in Microsoft Intune autopilot deployment, profile creation, remediation scripts, defender endpoint security.

- Experience in patching OEM drivers using dell command utility.

- Ensure images meet organizational security and compliance standards.

- Troubleshoot image-related issues during deployment or post-deployment.

- Collaborate with security, helpdesk, and application teams to ensure compatibility and user experience.

- Automate build and deployment processes using PowerShell or other scripting languages.

- Evaluate and test new OS updates, features, and third-party software for inclusion in standard images.

- Maintain a structured UAT (User Acceptance Testing) process for new builds.

Required Qualifications :

- 5+ years of experience in building and deploying Windows OS images in a corporate environment.

- Proficiency with imaging and deployment tools such as MDT, WDS, DISM, and Microsoft Intune.

- Solid understanding of hardware configuration of models like Dell, Microsoft and HP.

- Knowledge of hardware lifecycle management.

- Strong knowledge of Windows operating systems (Windows 10/11), and Windows registry.

- Experience with scripting languages (e.g., PowerShell, Batch).

- Familiarity with BIOS/UEFI configuration and hardware compatibility during imaging.

- Incident handlings using ITSM tool like ServiceNow.

- Experience with managing application packaging and deployment.

Preferred Qualifications :

- Knowledge of Zero Touch or Autopilot deployment.

- Familiarity with compliance and endpoint hardening standards.

Soft Skills :

- Strong analytical and troubleshooting skills.

- Excellent communication and documentation abilities.

- Ability to work independently and as part of a cross-functional team.

- Detail-oriented with a focus on quality and consistency.