About this Role :

We are seeking a performance testing professional to lead non-functional testing (NFT) strategy and execution across complex Telecom technology landscapes, including Cloud, CRM and Middleware domains. This role plays a critical part in shaping the QA vision, driving automation, ensuring delivery efficiency, and collaborating closely with business stakeholders, product owners, developers and multi-vendor partners to deliver high-quality, scalable and resilient solutions.

What you will do :

- Plan, define and execute end-to-end performance and non-functional testing strategies aligned to delivery approach, project risks and business priorities.

- Establish and implement a clear QA and performance testing vision, ensuring consistency, efficiency and continuous improvement across programmes.

- Collaborate with business stakeholders to gather requirements, define performance acceptance criteria, design dynamic test scripts and scenarios, and coordinate test execution.

- Execute and manage performance tests, analyse results, and communicate findings clearly to technical and non-technical stakeholders.

- Define and track testing metrics, processes, tools and reporting mechanisms to ensure effective delivery governance.

- Work closely with product owners and development teams to resolve performance issues and assure quality of test deliverables.

- Drive increased levels of test automation and promote reusability of test assets such as scripts and data sets across projects.

- Maintain and baseline the NFT test strategy, updating it in line with changes to scope, schedule, risk profile or delivery model.

- Provide input into resource planning, effort estimation and budgeting for performance testing initiatives.

- Mentor team members, support capability development, and contribute to recruitment planning in collaboration with test leadership.

- Communicate proactively with IT operations, developers and product teams, escalating risks and issues where required.

- Deliver regular and ad-hoc status reporting in line with agreed methodologies, milestones and service levels.

Who you are :

- An experienced performance testing practitioner with strong understanding of Telecom technology stacks and enterprise delivery environments.

- Confident in using load and performance testing tools such as LoadRunner, JMeter and SOAP UI across multiple protocols.

- Experienced in CI/CD environments and cloud-based infrastructures and applications.

- Skilled in performance test scripting, execution, and detailed analysis of non-functional requirements and volumetric data.

- Technically proficient with working knowledge of C, Java, VB macros, basic SQL and shell scripting to customise and enhance test automation.

- Knowledgeable in Java/JVM architecture, including garbage collection, class loading, thread dumps, and database performance analysis (Oracle and SQL Server).

- Experienced in application and infrastructure monitoring using APM tools such as HP Diagnostics, CA Wily, Dynatrace or AppDynamics.

- Able to translate complex performance results into clear technical and business insights.

- Familiar with supporting tools such as Fiddler, Firebug, HAR and Lighthouse (advantageous).

- A collaborative communicator with strong interpersonal skills, comfortable working in multicultural, matrix environments.

- Fluent in English, adaptable to change, customer-focused, and committed to delivering high-quality outcomes.

- Willing and able to travel to Europe intermittently, as required.