Virtusa - Cloudflare Administrator - Cloudflare/CDN

Role Overview:

We are looking for an experienced Cloudflare Administrator / Cloudflare Engineer with strong hands-on expertise in managing, configuring, and troubleshooting Cloudflare services.

Key Responsibilities:

- Administer and manage Cloudflare services, configurations, and security policies across multiple domains and applications.

- Configure, maintain, and troubleshoot DNS records, DNS resolution, proxy settings, and domain connectivity.

- Manage and optimize Cloudflare CDN and caching configurations to improve application performance and reduce latency.

- Configure and maintain SSL/TLS certificates, encryption modes, origin certificates, and HTTPS settings.

- Implement, manage, and troubleshoot Cloudflare Web Application Firewall (WAF), firewall rules, security policies, and rate-limiting rules.

- Manage Cloudflare rules, including cache rules, redirect rules, origin rules, transform rules, WAF rules, firewall rules, and rate-limiting configurations.

- Work with Cloudflare Workers to implement edge computing solutions, customize request and response handling, and troubleshoot Worker-related issues.

- Troubleshoot API connectivity issues, including HTTP status codes, request and response headers, authentication-related issues, and origin server communication.

- Investigate and resolve DNS, origin server, caching, SSL/TLS, HTTP/HTTPS, and API connectivity issues.

- Analyze Cloudflare logs, analytics, security events, and request traces to identify root causes and implement corrective actions.

- Monitor application availability, traffic patterns, security threats, and performance metrics through the Cloudflare dashboard and available monitoring tools.

- Identify and mitigate security threats, malicious traffic, DDoS attacks, and suspicious request patterns using Cloudflare security capabilities.

- Collaborate with network, infrastructure, application, security, and DevOps teams to resolve complex production issues.

- Perform configuration reviews, implement changes following change-management processes, and maintain technical documentation.

- Support incident management, root cause analysis (RCA), and preventive measures to improve platform reliability and security.

Technical Skills:

- Minimum 6 years of relevant IT experience, including hands-on experience in Cloudflare administration and troubleshooting.

- Strong hands-on experience with the Cloudflare dashboard, configuration management, and security features.

- Strong understanding of DNS, HTTP/HTTPS, CDN, WAF, SSL/TLS, and web application delivery.

- Experience configuring and troubleshooting DNS records, proxy settings, origin connectivity, and domain resolution.

- Practical experience managing Cloudflare cache, redirect, origin, transform, WAF, firewall, and rate-limiting rules.

- Experience working with Cloudflare Workers and troubleshooting edge-side application logic.

- Strong understanding of API communication, HTTP methods, status codes, request and response headers, and connectivity troubleshooting.

- Experience troubleshooting SSL certificate issues, TLS handshakes, certificate validation, and HTTPS connectivity.

- Ability to analyze application traffic, security events, logs, and request flows to identify and resolve issues.

- Strong problem-solving, analytical, communication, and incident-management skills.

Preferred Skills :

- Experience with Cloudflare Zero Trust, Access, Gateway, or related security services.

- Knowledge of DDoS protection, bot management, and advanced web application security.

- Familiarity with REST APIs and scripting for configuration automation or troubleshooting.

- Experience with networking concepts, including TCP/IP, routing, firewalls, load balancing, and origin server architecture.

- Familiarity with monitoring, observability, and IT service-management tools.

- Experience supporting production environments and handling critical incidents.