Viceroy Properties - IT Manager - Digital Transformation & Productivity Tools

Were looking for a smart, energetic, and execution-focused Manager Digital Transformation & Productivity Tools to lead the adoption of digital tools across the company, with a sharp focus on Wrike and AI integration.

This is not a traditional IT role, this is about transforming how teams work by making digital tools a natural, everyday part of their workflow.

Your mission will be to turn every employee into a confident user of Wrike and related digital platforms, improve collaboration, and find meaningful ways to integrate AI for speed and efficiency.

Key Responsibilities :

- Wrike Adoption & Enablement Act as the Wrike Champion for the company, own setup, configuration, training, and ongoing improvements.

- Design, roll out, and maintain custom workflows, dashboards, and automations in Wrike tailored to each teams needs.

- Conduct onboarding, refresher training, and 1-on-1 support to help teams fully adopt the platform.

- Continuously monitor usage and adoption, identify gaps, and proactively drive engagement.

Digital Upskilling & Enablement :

- Build a digital-first culture by training employees on modern digital tools and mindsets.

- Conduct regular learning sessions, quick-tip videos, and help guides to drive tech-savviness across the company.

- Identify blockers to adoption and create support systems to help every team member become confident and self-reliant in digital tools.

AI Tools & Automation :

- Partner with teams to find use cases where AI can reduce manual work, improve decision-making, or enhance customer experience.

- Create simple playbooks and guidelines for ethical, effective use of AI tools in day-to-day work.

Cross-functional Collaboration :

- Work closely with HR, Sales, Marketing, Projects, and other teams to understand their workflows and recommend relevant digital solutions.

- Translate real business needs into digital use cases, workflows, and automations that save time and reduce duplication.

- Be the go-to person for productivity hacks, tool-related problem solving, and system improvements.

Tracking & Continuous Improvement :

- Use Wrike and other tools to monitor project efficiency, identify inefficiencies, and share actionable insights with leadership.

- Establish simple KPIs and success metrics for tool adoption, team usage, and productivity impact.

Core Requirements :

- 5+ years of experience in digital transformation, systems implementation, business productivity, and operations enablement.

- Hands-on expertise with project management platforms (Wrike, Monday.com, Asana, ClickUp, Jira) and AI-powered tools to optimize workflows.

- Strong technical background in IT infrastructure, cloud computing, O365, Farvision (ERP), and collaboration tools.

- Effective communicator and trainer with a systems thinking approach to cross-functional collaboration and change management.

- Highly organized, structured, and solutions-oriented, with the ability to thrive in fast-paced, evolving environments.

- Passionate digital enabler, patient and enthusiastic in helping teams adopt and embrace new technologies.

Why This Role Is Exciting :

- You'll lead a company-wide shift in how people work, real, visible impact.

- You'll get to build systems, train people, and experiment with AI in practical ways.

- You'll be part of a company that values efficiency, innovation, and empowering people