- Data Analysis & Insights : Analyze large datasets (cloud & on-premise) using statistical techniques, predictive analytics, and data mining to uncover business opportunities and historical trends.

- Automation & Advanced Tools : Use SQL, Python, and advanced Excel/Google Sheets for data manipulation, automation, and building interactive dashboards for streamlined reporting.

- CRM & Data Management : Manage and optimize CRM systems (preferably Zoho CRM/Analytics) to analyze customer behavior, improve lead management, and enable data-driven sales and marketing strategies.

- Cross-functional Collaboration : Work closely with leadership, product, marketing, and operations teams to translate business needs into data-driven solutions.

- Reporting & Storytelling : Create clear reports, dashboards, and presentations that effectively communicate insights and influence decision-making.

- Process Optimization : Lead analytics initiatives, automate workflows, and improve business processes to support long-term strategic outcomes.

Required Skills & Qualifications :

- Strong proficiency in SQL, Python (Pandas, NumPy, etc.), and Advanced Excel/Google Sheets.

- 3+ years of experience as a Data Analyst, with proven business acumen.

- Solid expertise in data mining, predictive analytics, and data visualization.

- Experience with Zoho CRM/Zoho Analytics (preferred but not mandatory).