Role : Technical Support Engineer - 9+ Years - Bangalore

Job Description :

Hiring for a Technical Support PMS (Yardi) professional to support and troubleshoot Property Management Systems (PMS), resolve production incidents, develop automation utilities, and ensure seamless application performance. This is an exciting opportunity to work with a leading global organization driving digital transformation and enterprise application support.

Location : Bangalore

Your Future Employer :

A leading global organization focused on technology-driven business transformation, delivering world-class enterprise solutions across multiple regions.

Responsibilities :

- Troubleshoot and resolve incidents related to Property Management Systems (Yardi, RealPage, Entrata, Lavanda) within defined SLAs.

- Collaborate with business users, corporate teams, and vendors to analyze issues and provide timely resolutions.

- Develop and maintain Knowledge Base Articles (KBAs) for recurring incidents and solutions.

- Build and troubleshoot ETL pipelines using SQL and API integrations.

- Develop automation utilities using Python or C# to improve operational efficiency.

- Design and generate customized reports based on business requirements.

Requirements :

- Bachelor's degree in Computer Science, Engineering, MIS, or a related discipline.

- Minimum 3+ years of experience supporting Property Management Systems such as Yardi, RealPage, Entrata, or Lavanda.

- Hands-on experience with SQL, ETL development, and database troubleshooting.

- Strong programming skills in Python or C#.

- Understanding of databases, data warehouses, and cloud platforms (Azure preferred).

What is in it for you :

- Opportunity to work on global enterprise applications supporting multiple regions.

- Exposure to cutting-edge technologies, automation, and large-scale application support.

- Collaborative work environment with excellent learning and career growth opportunities.