Technical Support Engineer - Kubernetes

Job Description :

Responsibilities :

- Monitor alerts, logs, and incidents; perform initial triage and escalate as required.

- Execute standard operating procedures, health checks, and routine maintenance tasks.

- Document issues and resolutions for knowledge base updates.

- Coordinate with engineering teams for timely resolution of critical issues.

Requirements :

- 2+ years of experience in technical support or operations.

- Familiarity with cloud platforms (AWS/GCP/Azure) and strong expertise in Kubernetes.

- Good understanding of logs, monitoring tools, and incident workflows.

- Strong communication and problem-solving skills.

- Willingness to work night shifts from India.