Technical Project Manager
Posted on: 09/12/2025
Job Description
About Academian :
Academian is a carve-out of an existing 22-year IT company Intraedge Inc (www.intraedge.com) Academian is a service, product, and learning development company in the education domain with a current headcount of 500+ team members.
We are rapidly becoming a leading force in the education technology space.
We specialize in delivering innovative services, products, and learning development solutions tailored for the education sector.
Our expertise spans across K-12, higher education, professional institutions, publishers, online program managers (OPMs), and corporate learning environments.
At Academian, we combine deep industry knowledge with a product-oriented design approach, enabling us to craft high-impact learning experiences and technology solutions.
From content development and media production to strategic staffing and custom software development, we support every phase of the educational lifecycle.
Our Specialties Include :
- EdTech Solutions : LMS, CMS, Custom Software, Cloud Architecture
- Digital Learning : Content Design, Learning Experience Design, Accessibility, Media Development
- Education Services : K-12, Higher Education, Workforce Development, Publishing & Prepress
- Strategic Services : Product Management, Strategic Consulting, Technology & Digital Transformation, Staffing.
Were passionate about shaping the future of learningand were looking for talented, mission-driven individuals to grow with us.
Join our team and be part of building meaningful solutions that make a real impact in education.
Job Description :
The Technical Project Manager will be responsible for managing end-to-end implementation projects in a SaaS environment, ensuring high-quality delivery within defined timelines and budgets.
This role demands strong project planning skills, client management capabilities, and deep experience leading technical implementations across multiple teams.
The ideal candidate is highly organized, proactive, and able to collaborate effectively within a matrixed environment.
Key Responsibilities :
- Drive project planning and execution with a strong focus on implementation excellence.
- Ensure all project implementations are completed within agreed timelines while providing regular status updates to clients.
- Deliver web-based training, presentations, and product functionality sessions for successful client onboarding and product adoption.
- Collaborate with internal cross-functional teams to support client delivery, meet productivity targets, ensure accurate forecasting, and maintain high customer satisfaction.
- Manage ongoing customer work, new partner implementations, and service deployments in a SaaS environment.
- Apply Agile methodologies in managing project cycles, ensuring iterative progress and stakeholder alignment.
- Mitigate risks and conflicts, especially at client management levels, to maintain smooth project delivery.
- Oversee complete software implementation lifecyclefrom contract execution to go-live and post-production support.
- Manage multiple concurrent projects across various teams and departments.
- Communicate project status, risks, and milestones effectively to internal teams, clients, and stakeholders.
- Assist in preparing client work orders, estimates, and change requests.
- Manage software maintenance projects, programs, and change requests efficiently.
Qualifications :
Educational Background : BE / B.Tech / MCA (required)
Experience :
- 8- 12 years of total IT/Business consulting experience, with at least 5+ years in project management for software implementations.
- Prior experience managing multiple CRM/ERP or SaaS-based implementation projects.
- Proven experience working directly with clients in a delivery or consulting environment.
Certifications (Preferred) :
- PMP or PRINCE2 Practitioner
- ITIL v4
- ServiceNow certification (good to have)
Technical Skills :
- Strong understanding of site design, site configuration, configuration validation, and technical troubleshooting.
- Good experience with data integrations and software deployment in SaaS models.
- Proficient with Microsoft Office Suite.
- Experience using project management tools such as Microsoft Project, Smartsheet, JIRA, or similar.
Behavioral Skills :
- Excellent communication and interpersonal skills.
- Strong leadership and ability to work independently with minimal supervision.
- Ability to collaborate effectively within a matrix organization.
- Strong conflict-resolution and stakeholder engagement skills
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Posted by
22
Functional Area
Project Management
Job Code
1586985
