General Summary of the Role :

- Manage the full lifecycle of AI based surveillance (CCTV), Computer Vision & Video Processing projects from planning to execution and delivery.

- Understand and document client needs, and work with internal teams to convert them into clear technical deliverables.

- Coordinate with data scientists, developers, cloud engineers, DevOps teams, and hardware vendors to ensure aligned execution.

- Oversee the implementation of enterprise-level technology solutions, ensuring delivery quality, timelines, and client satisfaction.

- Prepare and manage key documentation including HLDs, LLDs, project trackers, and progress reports.

- Conduct product demos, POCs, and training sessions for end users and client teams.

- Own and maintain the CRM escalation matrix, ensuring timely resolution of all client-reported issues.

- Manage external vendors, procurement planning, and ensure compliance with SLAs and project budgets.

- Track risks, budgets, deliverables, and milestones across multiple concurrent projects.

- Stay updated with emerging trends in AI/ML, public-sector technology, infrastructure systems, and compliance standards.

- Travel to client or implementation sites as required.

- Experience working on government or public-sector projects, handling RFPs, bidding, and regulatory compliance.

- Exposure to end-to-end product development, including AI/ML-based solutions, web dashboards, and mobile applications.

Required Skills :

- 8+ years of overall experience managing complex technical projects in CCTV, ELV, Smart City, AI/ML, or similar domains.

- Minimum 3 years of experience working closely with data scientists, software developers, or similar technical teams.

- Familiarity with Linux/Windows servers, storage systems, and surveillance platforms (VMS, FRS, etc.).

- Strong team coordination, client communication, and project tracking skills.

- Ability to manage multiple teams and projects simultaneously.