About the job :

Summary :

We are looking for a highly skilled Technical Architect / Subject Matter Expert (SME) in Packet Core Support with strong expertise in 4G/5G technologies. The ideal candidate will have deep technical knowledge, strong troubleshooting skills, and hands-on experience in cloud-based packet core deployments.

Key Responsibilities :

- Provide end-to-end support and architectural expertise for Packet Core solutions across 4G and 5G networks.

- Troubleshoot and resolve complex issues across multi-vendor telecom environments.

- Lead customer support and product support activities, ensuring high service availability and performance.

- Drive integration, onboarding, and deployment of Packet Core solutions in cloud environments.

- Analyze network issues using tools like Wireshark and other diagnostic utilities.

- Collaborate with cross-functional teams for seamless delivery and optimization of services.

- Ensure alignment with 3GPP standards and telecom best practices.

- Guide and mentor teams on advanced troubleshooting and architecture design.

Job Requirements :

- Strong understanding of 4G LTE and 5G architectures.

- Expertise in Packet Core protocols and signaling.

- Excellent troubleshooting and analytical skills.

- Strong communication skills (written & verbal).

- Ability to work across multiple technical domains and stakeholders.