Tech Lead - Tools & Observability

Experience : 6-10 Years

Location : Offshore - Kolkata / Chennai / Hyderabad

Openings : 2

Employment Type : Full Time, Permanent

Industry : IT Services & Consulting

Job Summary :

We are looking for a Tech Lead / Subject Matter Expert - Tools & Observability with strong expertise in enterprise monitoring and observability platforms across on-premises and cloud environments. The role will focus on observability architecture, tool assessment and consolidation, automation, and enterprise monitoring strategy.

Key Responsibilities :

- Lead the design, implementation, and optimization of enterprise monitoring and observability solutions.

- Configure and manage Datadog, Zabbix, and Device42, including monitoring rules, alerts, dashboards, and integrations.

- Architect unified dashboards / single-pane-of-glass reporting using Grafana/Datadog.

- Integrate monitoring data from Splunk, AWS CloudWatch, Azure Monitor, ThousandEyes, Imperva, and Ansible.

- Assess the existing monitoring landscape and drive tool consolidation, standardization, and target-state architecture.

- Deploy and maintain Device42 for infrastructure discovery, application dependency mapping, and CMDB synchronization with ServiceNow.

- Develop ticket-based and non-ticket-based operational automation using Ansible.

- Integrate alerts and metrics from legacy APM, network, and infrastructure monitoring tools.

- Provide technical leadership, troubleshooting support, and recommendations for improving observability and operational efficiency.

- Work closely with infrastructure, cloud, application, ServiceNow, and operations teams.

Must-Have Skills :

- 6-10 years of experience in Monitoring, Observability, Infrastructure Tools, or Technical Leadership.

- Expert-level experience with Datadog, Zabbix, and Device42.

- Strong expertise in monitoring rule configuration, alerting, dashboarding, and tool integrations.

- Experience in enterprise tools assessment, consolidation, and observability architecture.

- Strong knowledge of on-premises and cloud monitoring environments.

- Experience with Grafana and enterprise dashboarding.

- Hands-on experience with Ansible automation and monitoring integrations.