Role : Systems Storage IT Engineer

Location : Bangalore

Experience : 8+ Years

Shift Timings :

Morning Shift : 6 : 00 AM - 2 : 00 PM IST

Afternoon Shift : 12 : 00 PM - 8 : 00 PM IST

Evening Shift : 5 : 00 PM - 1 : 00 AM IST

About the Role :

We are looking for an experienced Systems Storage IT Engineer to support, operate, and scale global enterprise storage platforms. This contractor role focuses on the day-to-day operation, maintenance, performance, availability, and reliability of production storage environments. You will work closely with infrastructure, engineering, and application teams to deliver reliable and scalable storage services.

Key Responsibilities :

- Monitor, operate, administer, and maintain NAS, SAN, and Object Storage platforms, ensuring high availability and optimal performance.

- Troubleshoot and resolve storage-related incidents and escalate complex issues to appropriate engineering or vendor teams.

- Support NetApp, Pure FlashBlade, DDN, Lustre, Ceph, and related enterprise storage technologies.

- Develop and maintain automation scripts and operational tools to improve efficiency and reduce manual effort.

- Perform storage capacity analysis, forecasting, and planning to support infrastructure and business growth.

- Collaborate with infrastructure and engineering teams on storage deployments, configurations, upgrades, migrations, and integrations.

- Support application onboarding, testing, validation, and production-readiness activities.

- Participate in incident response, operational support, and on-call/holiday rotations as required.

- Create and maintain technical documentation, operational runbooks, SOPs, and storage best practices.

- Continuously identify opportunities to improve platform reliability, scalability, automation, and operational efficiency.

Required Skills & Qualifications :

- 8+ years of experience in Storage Administration, Infrastructure Operations, Systems Engineering, or Platform Support.

- Strong hands-on experience managing enterprise NAS, SAN, and/or Object Storage environments.

- Production experience with one or more of : NetApp, Pure Storage FlashBlade, DDN, Lustre, Ceph.

- Experience supporting highly available and scalable infrastructure in 24x7 production environments.

- Strong knowledge of storage troubleshooting, performance monitoring, incident management, and capacity planning.

- Experience with automation and scripting relevant to infrastructure/storage operations.

- Familiarity with Docker and Kubernetes.

- Familiarity with CI/CD pipelines, monitoring, logging, and version control tools, including Git and/or Perforce.

- Strong analytical, troubleshooting, and problem-solving capabilities.

- Good communication skills with the ability to collaborate effectively with global infrastructure and engineering teams.

- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline.

Nice to Have :

- Understanding of Site Reliability Engineering (SRE) concepts, including SLIs, SLOs, error budgets, observability, and reliability engineering.

- Experience supporting large-scale distributed systems.

- Exposure to infrastructure automation and Infrastructure-as-Code practices.

- Experience working with geographically distributed/global infrastructure teams.

- Ability to work independently, take ownership of operational issues, and deliver effectively in a contractor engagement.