Description :

About Us :

The Hashgraph Group (THG) is a pioneering Swiss-based Web3 technology company operating exclusively within the Hedera Hashgraph ecosystem.

As experienced and qualified Web3 practitioners and engineers, we design, develop, and deploy enterprise-grade solutions and decentralized applications on Hedera.

With operations globally, we unlock new growth opportunities for business in the Web3 economy.

We deliver more than technology we build business without barriers.

The Opportunity :

Are you passionate about next-gen observability, automation, and operational excellence? As our Systems & Monitoring Engineer, youll architect and own the monitoring stack for our Hedera-based ecosystem, blending classic NOC best practices with the unique challenges of DLT and Web3.

Youll be the technical backbone ensuring uptime, resilience, and regulatory compliance for our global support teams.

What Youll Do :

Web3 Observability :

- Design, deploy, and maintain monitoring solutions (Prometheus, Grafana) for DLT-specific metrics (consensus finality, node health, on-chain activity).

- Build custom exporters and dashboards for real-time, actionable insights.

- Distinguish between infrastructure and protocol health to ensure meaningful alerts.

Incident Response & Compliance :

- Integrate and manage PagerDuty for rapid, automated incident response.

- Implement DORA-compliant processes, including automated kill switches and regular disaster recovery drills.

- Maintain clear, actionable runbooks for support teams.

Automation & Infrastructure as Code :

- Deploy and manage Mirror Nodes and RPC relays using Terraform/Ansible across AWS/GCP.

- Build CI/CD pipelines for support tooling and state proof verification.

- Automate critical response actions for rapid threat mitigation.

NOC Leadership :

- Serve as the L3 escalation point for complex incidents (ghost transactions, API anomalies).

- Perform root cause analysis using logs (Splunk, Datadog) and collaborate with cross-functional teams.

What You Bring :

- 4+ years in DevOps, SRE, or NOC roles (with 1-2 years in Web3/Blockchain environments).

- Deep expertise in Prometheus/Grafana, Linux, Docker/Kubernetes, and scripting (Python, Go, Bash).

- Proven experience with cloud platforms (AWS/GCP) and IaC tools (Terraform).

- Strong understanding of Hedera Hashgraph or EVM-based chains, and ability to interpret ledger APIs.

- Familiarity with ITIL/ITSM, DORA, SOC2, or ISO 27001 frameworks.

Why Join Us :

- Shape the future of decentralized infrastructure and observability.

- Work with cutting-edge tech in a collaborative, remote-first environment.

- Competitive salary, flexible hours, and opportunities for growth and learning.