Job Description :

We are seeking an experienced QA Team Lead with 8 to 12 years of experience in software quality assurance, including at least 2 to 3 years in a team leadership or people management role. The ideal candidate will combine strong expertise in manual and automation testing with the ability to lead high-performing QA teams, drive quality initiatives, and collaborate closely with cross-functional stakeholders.

This role requires a hands-on leader who can define test strategies, establish QA best practices, mentor team members, and ensure the delivery of high-quality software products in Agile environments.

Key Responsibilities :

QA Leadership & Team Management :

- Lead, mentor, and develop a team of QA Engineers, fostering a culture of quality, accountability, and continuous improvement.

- Conduct performance reviews, coaching sessions, and career development planning for team members.

- Drive resource planning, workload allocation, team utilization, and hiring activities as required.

- Manage employee engagement, retention initiatives, and performance improvement plans.

Quality Assurance Strategy :

- Define and implement comprehensive QA strategies, test plans, and quality standards across projects.

- Establish and promote QA best practices, processes, and testing methodologies.

- Drive continuous improvements in test coverage, defect prevention, and release quality.

- Ensure quality metrics are tracked, analyzed, and reported to stakeholders.

Test Planning & Execution :

- Oversee functional, regression, integration, system, and user acceptance testing activities.

- Review test cases, test scenarios, and test execution results to ensure comprehensive coverage.

- Support both manual and automated testing efforts across multiple applications and releases.

- Ensure timely identification, reporting, tracking, and resolution of defects.

Automation & Process Improvement :

- Drive adoption and enhancement of test automation frameworks and tools.

- Collaborate with engineering teams to improve CI/CD quality gates and automated validation processes.

- Identify opportunities to optimize testing processes, reduce release risks, and improve efficiency.

Customer & Stakeholder Collaboration :

- Work closely with Product Managers, Engineering teams, Business Analysts, and Customer Success teams to ensure quality objectives are achieved.

- Utilize customer-facing tools and business workflows to validate product functionality and user experience.

- Participate in release planning, sprint ceremonies, and quality reviews.

- Communicate testing progress, quality risks, and mitigation plans to stakeholders.

Agile Delivery :

- Actively contribute to Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives.

- Ensure QA activities align with project timelines and release schedules.

- Support continuous delivery initiatives and quality-driven development practices.

Required Skills & Experience :

- 8 to 10 years of experience in Software Quality Assurance.

- Minimum 23 years of experience leading QA teams or managing QA functions.

- Strong understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).

- Experience in both Manual and Automation Testing methodologies.

- Hands-on experience with test automation tools and frameworks such as Selenium, Playwright, Cypress, WebdriverIO, or similar.

- Experience testing web, mobile, APIs, and enterprise applications.

- Familiarity with defect management and test management tools such as Jira, Azure DevOps, TestRail, or similar.

- Strong understanding of Agile/Scrum delivery methodologies.

- Experience working with customer-facing applications, business workflows, and user validation processes.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication, stakeholder management, and team leadership capabilities.

Preferred Skills :

- Experience with CI/CD pipelines and DevOps-driven quality practices.

- Exposure to API testing, performance testing, or security testing.

- Experience with cloud platforms such as Azure, AWS, or GCP.

- ISTQB, CSTE, or equivalent QA certifications.

- Experience in SaaS or product-based environments.

Key Competencies :

- Leadership & Team Development

- Quality Ownership

- Strategic Thinking

- Stakeholder Management

- Customer-Centric Mindset

- Continuous Improvement

- Agile Delivery

- Effective Communication