- Pendo Tool Management : Lead the implementation and optimization of the Pendo tool to track user behavior and product performance. Ensure the tool is effectively integrated with our product suite.

- Content Creation : Develop and produce high-quality content that communicates product insights and recommendations. Create reports, dashboards, and presentations to share findings with stakeholders.

- Data Analysis : Analyze data collected through Pendo and other sources to extract actionable insights. Use statistical techniques and data visualization to interpret trends and patterns.

- Product Performance Evaluation : Monitor key product metrics and performance indicators. Conduct regular evaluations to assess product performance against goals and benchmarks.

- Customer Feedback Analysis : Collect and analyze customer feedback to understand user needs and preferences. Facilitate focus groups, interviews, and surveys to gather detailed insights.

- Collaboration : Work closely with cross-functional teams, including product management, marketing, and development to ensure alignment of product strategies with business goals.

- Reporting : Prepare detailed reports and presentations to communicate findings and recommendations to stakeholders.

Qualifications :

- Education : Bachelor's degree in business Analytics, Statistics, Economics, or a related field. An advanced degree preferred.

Experience :

- Minimum of 3-5 years of experience in product analytics or a related role.

- Proficiency in data analysis tools such as SQL, Python, R, and Excel.

- Strong analytical and problem-solving skills.

- Excellent communication and presentation skills.

- Ability to work collaboratively in a team environment.

- Knowledge of market research methodologies and techniques.

- Experience with Pendo or similar product analytics tools.

- Experience with data visualization tools like Tableau or Power BI.