SoftProdigy - Senior ServiceNow Developer - HRSD/ITSM Modules

Position Overview :

We are seeking an experienced Senior ServiceNow Developer to join our team and contribute to building scalable, efficient, and innovative solutions on the ServiceNow platform.

The ideal candidate will have strong technical expertise, hands-on development experience, and the ability to translate business requirements into functional solutions.

Principal Responsibilities :

- Configure and develop both out-of-the-box and custom functionalities on the NOW platform.

- Perform unit testing of constructed code by writing and executing test cases.

- Develop and maintain workflows, business rules, scripts, integrations, and UI customizations.

- Stay abreast of latest ServiceNow technology trends and ensure implementation of best practices.

- Collaborate with business analysts, architects, and other developers during requirements gathering, design, and implementation phases.

- Ensure adherence to SDLC best practices, documentation standards, and quality assurance processes.

Critical Skills Required :

- 2+ years of relevant exposure to ServiceNow modules (S2P, HRSD, FSO).

- Strong JavaScript expertise with practical experience in scripting and development on ServiceNow.

- Proven experience in workflows, scripting, and integrations within ServiceNow.

- Strong knowledge of REST APIs, IntegrationHub, and related integration techniques.

- Experience in Service Portal development and customization.

- Exposure to emerging ServiceNow technologies such as Now Assist.

- Strong analytical, problem-solving, and communication skills.

- Experience in requirements gathering and collaborating with stakeholders.

- Good understanding of all phases of the Software Development Life Cycle (SDLC).

Preferred Skills :

- ServiceNow Certification(s) such as CSA, CAD, CIS in ITSM/HRSD/other modules.

- Experience with additional ServiceNow modules or advanced platform features.

Key Attributes :

- Proactive, innovative, and detail-oriented.

- Strong aptitude for learning and adopting new business solutions.

- Ability to work in a fast-paced, dynamic environment while delivering high-quality solutions.