Experience : 8 - 12 Years

Location : Hyderabad (Offshore)

Shift Timings : Afternoon Shifts (1 : 00 PM - 10 : 00 PM IST)

Role Overview : Lead the offshore engineering team in building and deploying a unified observability platform across production environments (GCP/Anthos clusters) and non-prod. The goal is to provide end-to-end visibility, using a modernized, open-source Open Telemetry (OTEL) stack while working to replace legacy monitoring and correlation tools.

Key Responsibilities :

Platform Architecture & Deployment :

- Lead the deployment of the end-to-end open-source observability stack on GCP/Anthos Kubernetes clusters.

Logging Layer Implementation :

- Design and configure the logging pipeline using Data Prepper (for data enrichment), OpenSearch (for indexing and storage), OpenSearch Dashboards, and ElastAlert.

Metrics & Distributed Tracing :

- Implement the observability layer to capture metrics and traces from target API clusters using OTEL Agents and Collectors, routing them to Prometheus and Grafana Tempo.

UX & Infrastructure Monitoring :

- Set up Synthetic and Real User Monitoring (RUM) using K6 Synthetics, Black box Exporter, and Grafana Faro, alongside infrastructure monitoring via Node Exporter and Kube-state-metrics.

Configuration as Code (CaC) & GitOps :

- Ensure all observability infrastructure, OTEL collector configurations, and dashboards are version-controlled in Git and deployed automatically using Jenkins pipelines and Terraform.

Dash boarding & Alerting :

- Develop unified, SLO/SLI-driven Grafana dashboards covering the four golden signals (Latency, Errors, Traffic, and Saturation).

- Configure alert deduplication, correlation, and routing using Prometheus and Alert manager.

Migration & Parity Validation :

- Run parallel validations to map and migrate existing New Relic dashboards/alerts and Splunk logs to the new Grafana/OpenSearch stack, ensuring full parity before legacy platform turn-down.

Team Leadership :

- Mentor offshore engineers, identify and bridge skill gaps within the team, and collaborate closely with onshore leads and enterprise architects.

Required Technical & Professional Skills :

- Core Observability : 8+ years of experience in observability, APM, and logging.

- Deep expertise in OpenTelemetry (OTEL) instrumentation (Agents/Collectors) is mandatory.

- Open-Source Stack : Strong hands-on experience with Prometheus, Grafana, Tempo, and OpenSearch/ELK stack.

- Legacy Tool Migration : Proven experience working with or migrating away from commercial tools like Splunk and New Relic.

- Cloud & Containers : Strong proficiency in Kubernetes orchestration (GCP/Anthos environment experience preferred) and micro services architecture.

- Infrastructure as Code (IaC) : Advanced skills in Terraform and CI/CD pipelines (Jenkins) for automated deployments.

- Scripting & Synthetics : Experience with synthetic transaction scripting (K6, Playwright, or Puppeteer).

- Leadership : Demonstrated experience leading offshore technical teams, managing project milestones, and driving architectural best practices.

- Excellent communication skills for onshore-offshore coordination.

Education : Preferred any IT Background - UG OR PG