About the Role:

We are looking for a skilled and proactive Site Reliability Engineer who will be responsible for ensuring the stability, availability, security, resiliency, and compliance of business-critical applications.

The role will involve production support, cloud infrastructure management, monitoring and observability, risk remediation, automation, and implementation of secure and resilient technology solutions.

Key Responsibilities:

- Ensure high availability, stability, reliability, and uptime of production applications.

- Monitor application and infrastructure health and proactively identify potential issues.

- Manage secrets, credentials, password rotations, certificates, and access controls.

- Perform vulnerability remediation, security patching, and technology risk mitigation.

- Manage certificate lifecycle activities including renewal, deployment, and expiry prevention.

- Perform software, application, operating system, and infrastructure upgrades.

- Identify and remediate technology obsolescence and unsupported components.

- Support technology resiliency, disaster recovery, high availability, and failover initiatives.

- Automate manual, repetitive, and operational processes using scripting and cloud-native technologies.

- Perform application and infrastructure cleanup and decommissioning of obsolete or unused resources.

- Provide L1/L2 production and on-call support, including incident investigation and resolution.

- Participate in Incident, Problem, and Change Management processes.

- Develop and maintain operational documentation, runbooks, and support procedures.

- Collaborate with global technical and non-technical stakeholders to deliver reliable technology solutions.

Technical Skills:

- AWS & Infrastructure: Strong hands-on experience with AWS (EC2, S3, IAM, Lambda, SQS, SNS, RDS, DynamoDB) and CloudFormation.

- Monitoring & Observability: Splunk, Grafana, AWS CloudWatch.

- Security & Risk Management: Secrets management, vulnerability assessment, patch remediation, certificate lifecycle management.

- DevOps / CI/CD: Git, GitHub Actions, Bamboo, ArgoCD.

- Automation: Python, Shell/Bash, or PowerShell.

- Production Support: Incident, Problem, and Change Management (L1/L2).

Domain Experience:

- Prior experience in Financial Services, Banking, Investment Banking, Asset Management, or FinTech is preferred.

- Experience working in highly regulated environments with strong security, risk, audit, and compliance requirements is highly desirable.

Ways of Working:

- Ability to work from the Gurugram office 3 days per week.

- Flexibility to work outside standard business hours when required for production support or critical activities.

- Experience working in an Agile delivery environment.

- Hands-on experience with JIRA and Confluence.

- Strong communication and stakeholder management skills.