- Manage and operate Kubernetes clusters including deployments, scaling, and upgrades.

- Support tenant onboarding, provisioning, and environment configuration.

- Assist in infrastructure provisioning using Terraform.

- Deploy and manage services using Helm charts.

- Monitor system performance using logs, metrics, and traces (MELT).

- Troubleshoot production issues across applications, infrastructure, networking, and databases.

- Support CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI).

- Maintain observability dashboards, alerts, and operational runbooks.

- Assist in backup strategies, disaster recovery, and high availability setups.

- Participate in incident response and root cause analysis (RCA), documenting learnings.

Required Skills & Qualifications :

- Basic understanding of Linux systems, networking concepts, and cloud platforms (AWS/Azure/GCP).

- Working knowledge of Kubernetes and Docker.

- Hands-on exposure to :

1. Terraform (modules, state management, plan/apply)

2. Helm (charts, values.yaml, releases)

- Familiarity with monitoring tools such as Prometheus, Grafana, or Datadog.

- Basic scripting skills (Python or Bash).

- Understanding of CI/CD pipelines and DevOps practices.

Good to Have :

- Exposure to distributed systems and microservices architecture.

- Understanding of multi-tenant architectures and isolation strategies.

- Familiarity with databases (PostgreSQL, Redis) and messaging systems (Kafka/Pulsar).

- Basic knowledge of security practices (IAM, secrets management, TLS).