- Develop and customize ServiceNow solutions with strong focus on IRM and Third-Party Risk Management (TPRM).
- Configure and customize TPRM workflows covering third-party onboarding, due diligence, risk assessments and review processes.
- Configure questionnaires, assessment templates, scoring methodologies, risks, controls and control objectives.
- Develop and configure Business Rules, Client Scripts, UI Policies, ACLs, Forms and Catalog components.
- Automate approval and vendor onboarding workflows using Flow Designer.
- Work on ServiceNow scripting using JavaScript and Glide APIs.
- Develop integrations with external systems using REST APIs, Scripted REST APIs and REST Messages.
- Create and customize tables, fields, forms, reports and dashboards based on business requirements.
- Work on ServiceNow Policy & Compliance / Risk & Compliance capabilities wherever required.
- Troubleshoot workflows, approvals, notifications, integrations and other ServiceNow issues.
- Follow ServiceNow development best practices, change management and deployment processes.
Requirements :
- Must have minimum 3+ years of overall IT experience with strong hands-on experience in ServiceNow Development, including configuration, customization and implementation.
- Must have strong hands-on experience in ServiceNow Integrated Risk Management (IRM), with specific experience in Third-Party Risk Management (TPRM).
- Must have hands-on experience working on end-to-end TPRM processes, including Third-Party/Vendor Onboarding, Due Diligence, Risk Assessment, Review and Approval workflows.
- Must have experience configuring and customizing TPRM questionnaires, assessment templates, scoring methodologies, Risk, Risk Statements, Controls and Control Objectives.
- Must have strong ServiceNow development experience with Business Rules, Client Scripts, UI Policies, ACLs, Forms, Tables and Fields.
- Must have hands-on experience with Flow Designer for workflow automation, including vendor onboarding, approvals and TPRM-related business processes.
- Must have strong programming/scripting experience in JavaScript and ServiceNow Glide APIs, with hands-on development of client-side and server-side scripts.
- Must have experience developing integrations with external systems using REST APIs, Scripted REST APIs and REST Messages.
- Must have strong experience troubleshooting ServiceNow workflows, approvals, notifications and integrations.
- Candidate must have hands-on development experience in TPRM/IRM; profiles with only ServiceNow ITSM, ServiceNow Administration or generic ServiceNow support experience will not be considered - Required.