We are seeking a ServiceNow Software Engineer to join our team. You'll be a key player in supporting and enhancing our core Enterprise ServiceNow platform. This is a great opportunity to apply your expertise in a dynamic, collaborative environment where you'll contribute to impactful projects.

Job Details :

Work Location : Noida, Bangalore, or Hyderabad

Experience : 5+ years of relevant experience

Shift Timings : US Shift Hours (flexible, typically 4 p.m. to 2 a.m. IST)

Work Model : Hybrid (2-3 days per week in the office)

Key Responsibilities :

- Provide expert support for our core Enterprise ServiceNow platform.

- Deliver configuration tasks and implement new features and functionalities.

- Collaborate with scoped application teams to handle integrations and plugin installations.

- Efficiently triage and resolve incident tickets related to the platform and hosted applications.

Mandatory Skills :

- Certification : A Certified System Administrator (CSA) certification is a must, with a Certified Application Developer (CAD) certification being strongly preferred.

- Relevant Experience : At least 5 years of hands-on experience as a ServiceNow Software Engineer.

- Communication Skills : Strong verbal and written communication skills are essential for collaborating with team members and stakeholders.

Technical Skills :

- Expertise in JavaScript and GlideScript for scripting and customizations.

- Proficiency in configuring and developing platform features, including Flow Designer, UI Policies, Business Rules, Client Scripts, ACLs, and Workflows.

- In-depth knowledge of core ServiceNow modules like IT Service Management (ITSM) and IT Operations Management (ITOM).

- Hands-on experience with Service Portal development, including widgets, pages, and AngularJS.

- Experience in designing and implementing integrations using REST and SOAP APIs.

- Familiarity with the Agile/Scrum development methodology.

Required Qualifications :

- A minimum of 5 years of ServiceNow implementation experience.

- Certified Application Developer (CAD).

- Certified System Administrator (CSA).

Preferred Qualifications :

- 4+ years of in-depth ServiceNow experience, particularly within the financial services domain.

- Certified Implementer in ITSM, ITOM, and Core Platform.