ServiceNow Architect

We are urgently looking for a ServiceNow Architect with the following requirements :

Experience : 10 years

Relevant experience in Architect : 4 years

Mode : WFO (Work from Office)

Location : Bangalore and Pune candidates only

Job Description :

We need a seasoned ServiceNow Architect with expertise in Sales Order Management to oversee the design and execution of ServiceNow solutions enhancing order management processes. The ideal candidate should possess a minimum of 10 years of IT experience, with at least 4 years dedicated to architecture and implementation, specifically within Sales Order Management.

Key Responsibilities :

- Collaborate with stakeholders to understand requirements and deliver effective solutions.

- Integrate ServiceNow with ERP systems for comprehensive order lifecycle management.

- Define data models, workflows, and automation for order processing.

- Ensure compliance with ServiceNow best practices and enterprise architecture standards.

- Provide technical leadership, mentorship, and code reviews.

- Drive continuous improvement in ServiceNow platform performance and user experience.

- Develop technical documentation, architecture diagrams, and deployment plans.

Required Skills & Qualifications :

- 10+ years in IT with 4+ years as a ServiceNow Architect.

- Minimum 4 years experience in Sales Order Management processes.

- Proficiency in ServiceNow platform architecture, modules, and integrations.

- Strong knowledge of ServiceNow ITSM, CSM, and custom application development.

- Hands-on experience in designing custom modules within ServiceNow.

- Skills in JavaScript, REST/SOAP APIs, and data transformation using ServiceNow tools.

- Experience integrating ServiceNow with ERP systems like SAP or Oracle.

- Strong problem-solving abilities and excellent communication skills.

Preferred Qualifications :

- ServiceNow Certified Application Developer or Architect.

- Exposure to Agile/Scrum methodologies.

- Experience in telecom, manufacturing, or retail order management.

- Familiarity with ServiceNow App Engine or Process Optimization.