Description :

Position Title : Senior Technical Program Manager

Overview :

We are seeking an experienced Technical Program Manager to lead planning, coordination, and delivery of enterprise-level software initiatives in an Agile environment.

The ideal candidate brings strong project and program management expertise, a solid understanding of the software development lifecycle, and experience working with APIs and software infrastructure, while driving execution across cost, schedule, and quality.

This role requires strong stakeholder management, cross-functional coordination, and a servant leadership mindset, along with excellent communication and organizational skills to ensure consistent and successful delivery.

Role :

- Facilitates scrum ceremonies for an agile team, i.e. daily stand-up, sprint planning, sprint reviews, backlog grooming, retrospective, and demos.

- Provides agile coaching, helping the team self-organize, enforce team agreements, and employ best practices and processes.

- Recognizes discordant views and takes part in constructive dialog to resolve them

- Tracks and manages manifest definitions, release integration, timing, scope and delivery.

- Provides ongoing updates (with data) on the state of delivery.

- Proactively manages dependencies, ensuring all outputs are production ready at launch.

- Understands the business context and the associated customer use case.

- Understands team's technologies and able to evaluate system designs and architecture as they participate in solution discussions

- Improves team processes that accelerate delivery, drive innovation, lower costs, and improve quality

- Looked to as the first point of contact for team's projects.

- Experienced in and understands industry technologies.

- Understands their program, product, or Technology domain to sufficient depth/credibility to be effective with teams they work with.

- Can competently represent teams services to stakeholders and other teams.

All About You :

- 5+ years of experience in project/program management, scrum master, or related role

- Bachelors degree in project management, Information Technology, Computer Science, or equivalent

- Experience managing enterprise-level software initiatives with strong knowledge of SDLC

- Strong understanding of project and program management techniques (cost, schedule, scope, quality)

- Experience building and releasing APIs and/or software infrastructure

- Strong understanding and experience with Agile development methodologies

- Experience applying team process improvements (burndown techniques, retrospectives, defect handling, etc.)

- Strong stakeholder management and relationship-building skills across cross-functional teams

- Excellent coordination and organizational skills with ability to work across multiple teams and locations

- Strong leadership skills with servant leadership mindset (situational awareness, conflict resolution, transparency, empowerment)

- Excellent written and verbal communication skills

- Proficient with project tracking tools such as JIRA & MS Office tools; familiarity with Aha! is a plus