Posted on: 17/08/2025
Job Description :
Candidates will be experienced in leading ServiceNow engagements end to end.
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties :
- Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
- Work closely with a team of architects, SMEs, process consultants in end to end implementations
- Configure and build integrations with SCCM, SCOM, etc.
- Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM.
- Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.
- Define business problems/opportunities with constraints, goals, budgets and timelines.
- Communicate technical problems and solutions to both technical and non-technical audiences.
- Ability to convey complex technical concepts in understandable business term
Consults with business analyst/project manager to develop appropriate technical solutions.
- Document and gain acceptance / approvals of selected final solutions.
- Execute technical solutions in capacity as a Sr. consultant.
- Contribute to the development of Fujitsu IP solutions in ServiceNow.
- Coach and advise other Developers.
Skills and Experience Requirements :
- Bachelor's degree with at least 5 years of ServiceNow design and development experience
- Development experience on the ServiceNow platform including customization of applications such as ITOM, Discovery and Service Mapping.
- Experience developing ServiceNow solutions and technical design documents from business requirements.
- Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
- Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
- Experience developing, implementing, and maintaining large-scale applications and systems.
- At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
- Must have strong requirements gathering experience.
- Programming expertise in Java, JavaScript or other functional programming languages
- Demonstrated understanding of ITIL practices
- Excellent written and oral communication skills.
Skills and Certifications :
- ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
- ITIL v3 certification
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills.
- Strong presentation development and Customer Presentation skills.
- Successful teamwork experience & demonstrated leadership abilities.
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Posted By
Posted in
Platform Engineering / SAP/Oracle
Functional Area
Functional / Technical Consulting
Job Code
1530568
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