Position : Senior Site Reliability Engineer

Experience : 6 - 8 Years

Location : Remote

Time Zone / Shift : Starts at 12 : 30 PM IST

Experience Required : 6 - 8 years of SRE or infrastructure engineering experience in cloud-native environments.

Mandatory Tech Stack :

- Cloud : GCP (GKE, Load Balancing, VPN, IAM)

- Observability : Prometheus, Grafana, ELK, Datadog

- Containers & Orchestration : Kubernetes, Docker

- Incident Management : On-call, RCA, SLIs/SLOs

- IaC : Terraform, Helm

- Incident Tools : PagerDuty, OpsGenie

Nice to Have :

- GCP Monitoring, Skywalking

- Service Mesh, API Gateway

- GCP Spanner, MongoDB (basic)

Scope :

- Drive operational excellence and platform resilience

- Reduce MTTR, increase service availability

- Own incident and RCA processes

Roles and Responsibilities :

- Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services.

- Lead incident management for critical production issues - drive root cause analysis (RCA) and postmortems.

- Create and maintain runbooks and standard operating procedures for high availability services.

- Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption.

- Coordinate cross-functional war-room sessions during major incidents and maintain response logs.

- Develop and improve automated system recovery, alert suppression, and escalation logic.

- Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security posture.

- Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems.

- Analyze performance metrics and conduct regular reliability reviews with engineering leads.

- Participate in capacity planning, failover testing, and resilience architecture reviews.