Salesforce Technical Leadership :

- Lead the design, development, testing, and deployment of Salesforce solutions (Sales Cloud, Service Cloud, custom apps, Lightning Components).

- Manage L3 technical support for ongoing incidents, defect fixes, and performance issues, ensuring SLAs are met for Salesforce clients.

- Conduct detailed root cause analysis for recurring technical issues and propose preventive measures.

- Build and maintain complex Apex classes, triggers, batch processes, Visualforce pages, Lightning Web Components (LWC), and Aura Components.

- Maintain and optimize Salesforce custom objects, validation rules, workflows, approval processes, flows, and security model.

Integration & Middleware :

- Manage integration between Salesforce and external systems using REST/SOAP APIs, MuleSoft (if applicable), and other middleware platforms.

- Support data migration, synchronization, and integration error handling.

Java & Angular Development :

- Apply Java programming skills for middleware services, batch utilities, or integration layers supporting Salesforce.

- Maintain and enhance Angular-based web components or portals interfacing with Salesforce data.

Client Engagement & Support Continuity :

- Work directly with clients business and IT teams to understand requirements, provide technical solutions, and ensure operational excellence.

- Participate in change management and release planning for enhancements.

- Provide technical documentation, deployment guides, and knowledge transfer to other team members.

- Offer proactive recommendations to improve Salesforce adoption, data quality, and automation efficiency.

Required Skills & Qualifications :

Salesforce Expertise :

- 8+ years of hands-on Salesforce development experience, with at least 4+ years in a Senior Developer role.

- Expertise in Apex, Visualforce, Lightning Web Components, Aura, SOQL, SOSL.

- Strong understanding of Salesforce configuration and declarative capabilities.

- Experience with Sales Cloud, Service Cloud, and Salesforce Platform App Builder capabilities.

- Proficient in Salesforce security model, profiles, permission sets, sharing rules, and role hierarchies.

- Experience with Salesforce DevOps tools (Gearset, Copado, Bitbucket/Git, Jenkins, etc.).

- Familiarity with Salesforce Governor Limits and best practices for scalable code.

Integration & API Skills :

- Strong experience in REST/SOAP APIs, JSON, XML, and middleware integration.

- Hands-on with Java-based integration services and API gateways.

- MuleSoft or similar ESB experience preferred.

Java & Angular Skills :

- Strong Java development background for backend services and middleware.

- Angular experience for building or maintaining custom portals or dashboards integrated with Salesforce.

Salesforce Clients Engagement Context (Highly Preferred) :

- Experience in support-heavy environments with strict SLAs.

- Knowledge of consumer goods / FMCG industry processes is a plus.

- Understanding of existing clients Salesforce customization and integrations (will be provided during onboarding).

Certifications (Preferred) :

- Salesforce Platform Developer I (mandatory)

- Salesforce Platform Developer II (preferred)

- Salesforce JavaScript Developer I (preferred)

- Salesforce Administrator (preferred)

Soft Skills & Attributes :

- Strong communication skills to interact with business stakeholders and technical teams.

- Ability to work independently with minimal supervision in a client-facing role.

- Proactive problem solver with attention to detail.

- Flexible to work across multiple time zones to support the clients operational needs.

- Strong documentation and knowledge transfer capabilities.