Join us as Senior Principal Systems Development Engineer on our Customer Engineering team in Bangalore India to do the best work of your career and make a profound social impact.

What youll achieve :

As a Senior Principal Systems Development Engineer, you will be responsible for advanced rootcause analysis, performance optimization, configuration tuning, and longterm stability improvements. You will work with Customer Engineering on escalations to address critical customer issues.

You will :

- Diagnose and troubleshoot hardware/software issues using advanced tools and methodologies.

- Conduct detailed RCA and provide actionable insights to internal and external stakeholders.

- Build strong relationships with cross-functional teams to drive collaborative problem-solving.

- Design and implement intelligent automation solutions, leveraging AI and emerging agentic technologies to enhance productivity and operational efficiency.

- Mentor junior engineers and contribute to technical leadership across the organization.

- Take the first step towards your dream career

Essential Requirements :

- 12+ years in software/hardware engineering (or equivalent) with deep expertise in one or more of the following :

a. Object storage, NAS (Network Attached Storage),Linux/BSD operating systems, Networking and protocol stacks (SMB, NFS, etc.), Filesystems Analytics, observability, and data science

b. 5 days a week onsite work model with Weekend work on a rotational basis (comp days provided), occasional early/late shifts, and overtime as needed

Desirable Requirements :

- Proficiency in Java, C, Python, and scripting

- Proven experience in developing automation frameworks and applying AI/agentic tools to drive operational efficiency and scalability