Job Description : Lead / Senior Network Engineer

Location : Mumbai

Employment Type : Full-time

Experience : 7+ Years

Working Hours : 2 : 00 PM - 11 : 00 PM IST (Second Shift)

Job Summary :

We are looking for an experienced Lead / Senior Network Engineer with strong expertise in Cisco networking, Meraki MX firewalls, and wireless network infrastructure. The ideal candidate should have excellent troubleshooting and CLI skills, experience managing WAN connectivity through an external Managed Service Provider (MSP), and strong English communication skills.

Key Responsibilities :

- Manage, monitor, and troubleshoot enterprise network infrastructure and connectivity issues.

- Configure, maintain, and troubleshoot Cisco Meraki MX firewalls.

- Support Cisco/Meraki wireless infrastructure, including access points (APs), SSIDs, and wireless controllers.

- Use CLI commands to diagnose and resolve network-related issues.

- Coordinate with external WAN service providers and MSPs, including Colt, to resolve connectivity issues and escalations.

- Monitor network performance, availability, and reliability.

- Troubleshoot network incidents and implement appropriate corrective actions.

- Collaborate with internal IT teams and external vendors to ensure smooth network operations.

- Communicate technical issues, resolutions, and updates clearly to stakeholders.

- Participate in knowledge transfer and training during the initial onboarding period.

Mandatory Skills & Qualifications :

- Minimum 7 years of experience in networking.

- CCNA certification with strong CLI skills.

- Hands-on experience with Cisco Meraki and Meraki MX firewalls.

- Experience with Cisco/Meraki wireless, access points, SSIDs, and controllers.

- Experience supporting WAN environments managed by an external MSP.

- Excellent verbal and written English communication skills.

- Willingness to work from Mumbai during the 2 : 00 PM - 11 : 00 PM IST shift.

- Willingness to work US hours for approximately the first two weeks for training.

Good to Have :

- Experience with SolarWinds Observability.

- Candidates located close to the Mumbai worksite.