Job Description & Summary :

A career within Ceda Central Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences.

Job Position Title : Senior Manager (Level) - GCC ACCOUNT LEAD (CEDA CENTRAL)

Skill : Advisory (LOS) - Bangalore/Hyderabad/Pune (Location)

Responsibilities :

- Leverage GCC Industry connects to identify, target, and engage with potential clients. Gain a comprehensive understanding of client needs, challenges, and business objectives to position our service offerings effectively.

- Develop and execute Go-to-Market strategic plans for entering new markets and expanding our presence. Collaborate with cross-functional teams to customize our offerings to the client.

- Build and nurture strong, lasting relationships with key decision-makers and stakeholders within the industry.

- Take ownership of digital strategy sales for GCC accounts, serving as the primary contact and sales driver.

- Collaborate with solution architects, consultants, and subject matter experts to develop tailored proposals that address client-specific challenges and showcase the company's value proposition.

- Manage and maintain robust sales pipeline, tracking leads, opportunities, and potential deals.

- Stay abreast of industry trends, competitor activities, and regulatory requirements. Leverage this knowledge to identify new opportunities and adapt Market Intelligence strategies as needed.

- Meet and exceed sales and revenue targets. Provide regular updates and reports to senior management on progress, challenges, and successes.

- Support proposal development, client engagements, and thought leadership initiatives in digital transformation domain.

- Keep updated on market trends, consumer behavior shifts, and digital innovations relevant to our GCC customers.

Preferred skill sets :

- Business development

- Account management

- Leadership & Client Management

Year of experience required : 12+ years

Employment Type : Full Time, Permanent

Educational Qualification :

- Bachelors or Masters degree in Engineering, Computer Science, Business Information Systems, or a related field. Master's degree preferred.

- 10+ years of experience in IT architecture, solution design, or digital transformation, with minimum 5 years focused on the Retail & Consumer sector.

- Demonstrated expertise as a Domain Architect or Solution Architect driving large-scale retail transformation projects.

- Strong knowledge of retail operations including merchandising, supply chain, customer experience, e-commerce, and loyalty management.

- Hands-on experience with cloud technologies, data platforms, AI/ML, IoT, and CRM/ERP systems popular in retail.

- Familiarity with architecture frameworks such as TOGAF or equivalent.

- Excellent problem-solving, communication, and stakeholder management skills.

- Ability to lead cross-disciplinary teams and engage with senior client stakeholders.

- Consulting experience preferred but not mandatory.