Role : Senior Jira Administrator / Jira Migration Specialist

About the Role :

We are looking for an experienced Senior Jira Administrator with expertise in greenfield Jira implementations, Jira Service Management (JSM), and Azure DevOps (ADO) to Jira migrations.

The ideal candidate will play a key role in designing scalable Jira environments, leading enterprise migrations, and supporting global teams with secure and efficient Agile project management solutions.

What You'll Do :

- Build and administer Jira Software and Jira Service Management (JSM) environments from the ground up using industry best practices.

- Configure and manage workflows, issue types, screen schemes, permission schemes, custom fields, and project configurations.

- Administer users, groups, roles, and access controls while maintaining security and governance standards.

- Create insightful dashboards, reports, and automation to improve project visibility.

- Integrate Jira with Confluence, Bitbucket, Slack, CI/CD tools, and other enterprise applications.

- Lead end-to-end Azure DevOps (ADO) to Jira migration projects, including data mapping, ETL, workflow alignment, and validation.

- Utilize migration tools such as Jira Migration Assistant, Configuration Manager, or custom scripts to ensure seamless migration.

- Troubleshoot application, performance, and integration issues while maintaining platform stability.

- Collaborate with global IT, DevOps, QA, Security, and Business teams across multiple time zones.

- Document configurations, standards, and operational procedures, and provide user training and post-migration support.

Required Skills :

- Jira Software Administration, Jira Service Management (JSM), Greenfield Jira Implementation, Azure DevOps (ADO) to Jira Migration, Workflow, Screen & Permission Configuration, Custom Fields & Automation, Jira Dashboards & Reporting, Confluence, Bitbucket & Slack Integration, CI/CD Integration, ETL & Data Migration, Agile (Scrum/Kanban), User & Security Administration, Performance Tuning & Troubleshooting.

Preferred Skills :

- Azure DevOps, IT Service Management (ITSM), DevOps Practices, SOC 2 & ISO 27001 Compliance, Scripting (Groovy, PowerShell, Python), Jira Migration Assistant / Configuration Manager.

Preferred Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related discipline.

- Atlassian Jira Administration certifications are highly preferred.

- Azure DevOps or Agile certifications are an added advantage.

Why Join Us :

- Lead enterprise-scale Jira transformation and migration initiatives.

- Drive greenfield Jira implementations for globally distributed teams.

- Work with modern DevOps, Agile, and ITSM ecosystems.

- Collaborate with cross-functional teams to deliver scalable, secure, and high-performing Jira solutions.