About the Organisation :

DataFlow Group is a pioneering global provider of specialized Primary Source Verification
(PSV) solutions, and background screening and immigration compliance services that assist public and private organizations in mitigating risks to make informed, cost-effective decisions regarding their Applicants and Registrants.

DataFlow with its best practices in this field such as a high level of data security, cutting-edge technology, rigorous processes, qualified research analysts, and a global network of over 100,000 issuing authorities, verifies professionals credentials from the primary issuer of the document - regardless of its nature.

We are seeking a highly skilled and experienced Senior Data Analyst to join our dynamic Operations team. In this pivotal role, you will be instrumental in leveraging data to optimize operational efficiency, identify bottlenecks, enhance service delivery, and uncover actionable insights that directly impact our operational excellence and client satisfaction.

Duties and Responsibilities :

Data Analysis & Insight Generation :

- Conduct in-depth analysis of large and complex datasets to identify trends, patterns, and anomalies.

- Translate raw data into clear, concise, and actionable insights that address key business questions.

Data Manipulation & Transformation :

- Expertly "slice and dice" data using advanced functions and features in Google Sheets or Microsoft Excel to prepare data for analysis, build models, and create reports.

Reporting & Visualization :

- Develop and maintain comprehensive dashboards, reports, and presentations that effectively communicate analytical findings to various stakeholders, including senior leadership.

Problem Solving :

- Proactively identify business problems and opportunities, and leverage data to propose solutions and strategies.

Stakeholder Collaboration :

- Work closely with cross-functional teams (e.g., Marketing, Operations, Product, Finance) to understand their data needs and provide data-driven support for decision-making.

Data Quality & Governance :

- Contribute to ensuring data accuracy, consistency, and integrity across various data sources.

Methodology & Innovation :

- Continuously explore and implement new analytical techniques and tools to enhance the team's capabilities and efficiency.

Qualifications :

Experience : Progressive experience in a data analytics role, with a proven track record of delivering impactful data-driven insights.

Analytical Mindset :

- Demonstrated strong analytical and problem-solving skills, with an innate curiosity and ability to break down complex problems into manageable components.

Data Manipulation Expertise :

- Exceptional hands-on proficiency with either Google Sheets or Microsoft Excel (advanced functions, pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, charting, etc.) is a must.

Data Slicing & Dicing :

- Proven ability to effectively manipulate, transform, and analyze large volumes of data from various sources to uncover meaningful patterns and relationships.

Communication Skills :

- Excellent verbal and written communication skills, with the ability to articulate complex analytical concepts to non-technical audiences clearly and concisely.

Attention to Detail :

Meticulous attention to detail and a commitment to data accuracy and integrity.

Proactiveness :

- Self-motivated, proactive, and able to work independently as well as collaboratively within a team environment.

Preferred Qualifications (Nice to Haves) :

- Experience with SQL for data querying and extraction.

- Experience with statistical analysis and modeling (e.g., Python, R)