At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description :

Base Location : SP Infocity, Fursungi, Pune

Company Name : Konecranes and Demag Private Limited

Your key responsibilities :

- Resolution of Tickets within SLA

- Achieving TAT as per predefined target

- Keeping Ageing tickets in control

- Identifying and resolving Problem Tickets

- Contributing in various SAP projects as per need and at client location as necessary

Qualifications :

Experience : 5 - 7 Years in SAP Production Planning (PP) and SAP Quality Management (QM)

Education : B.Tech/BE

What we expect from you : (clearly indicate must have and good to have skills)

- Must have sound knowledge of SAP QM & MM modules

- Must be working on issues related to standard SAP QM and MM Customizing and master data

- Nice to have good knowledge about production order, confirmation, goods movement, reprocessing of error, order print, stock/requirement list, phantom assemblies, batch management,

- Nice to have complete knowledge about Material Requirement Planning (MRP), availability check, forecast processing & consumption base planning,

- Nice to have knowledge of SAP MM & WM topics, like Master data, Output determination, Invoice Verification, STO, Inbound and outbound processes.

- Must have good knowledge about QM notification and its workflow, inspection plan, results and defects recording, lot processing, certificates and its printing,

- Must have knowledge about Inspection Plan, Sampling Procedure, Sampling scheme, Master Inspection Characteristic, Dynamic Modification Rule, Source, In process & Goods receipt Inspection.

- Must have good integration knowledge with other modules mainly SD/PP/WM/PS/CO/VC.

- Must have coordination skills with ABAP developers for technical specifications & to understand ABAP debugging techniques to work with user-exits and cross applications.

- Must have thorough understanding of SAP system from business process and cross functional perspective especially in a complex manufacturing environment.

- Nice to have knowledge about Serialization and error handling

- Nice to have knowledge of EDI

- Nice to have expertise in project documentation.

- Nice to have awareness of incident management process in a support environment for considerable number of users with an ability to work for SLA & TAT based service delivery.

- Nice to have knowledge about ITIL and Solution Manager

- Nice to have earlier exposure on 1 or 2 Implementation / Upgrade / Rollout projects

- Nice to have awareness about ISO 14001, 45001 requirements

Additional Information :

What we can offer you :

- Insight to world class IT Service Delivery

- Competitive Salary

- Work-Life balance

- Innovative and dynamic working environment

- Support of an excellent IT Service Delivery and Implementation Team

- Possibility to work in leading crane building company with leading technology

- Opportunity to take part in SAP rollouts and travel.